Support Associate
3 days ago
Company Description
Al Fahad Enterprises operates across a diverse range of industries, including tour and travel services, organic product distribution, and other specialized offerings. The company is committed to delivering high-quality customer-oriented services. Known for its innovation and growth, Al Fahad Enterprises continually expands its portfolio to meet the needs of its clients. With a focus on excellence, Al Fahad Enterprises values dedicated employees who contribute to its success.
Role Description
This is a full-time on-site role for a Support Associate based in Bengaluru. The Support Associate will be responsible for providing professional support and assistance to clients, maintaining effective communication, and addressing inquiries and concerns promptly. The role includes technical support services, ensuring a smooth customer experience, and safeguarding customer information and wellbeing in accordance with compliance standards.
Qualifications
- Experience in providing support services and a commitment to customer care
- Strong interpersonal skills and effective communication abilities
- Awareness of safeguarding practices and confidentiality protocols
- Proficiency in technical support processes and problem-solving
- Ability to work collaboratively and maintain professionalism in client interactions
- A proactive and results-oriented mindset
- Basic knowledge of the healthcare domain is an advantage
- Relevant certifications or training in support services are a plus
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