Customer Care Executive

2 days ago

Udaipur, Rajasthan, India PINCODEKART Full time ₹ 1,80,000 - ₹ 2,20,000 per year

We're Hiring: Customer Support Executive (Logistics Inquiry Handling)

Are you someone who loves solving customer queries and keeping operations smooth?

We're looking for a Customer Support Executive who can manage logistics-related inquiries and ensure our customers get the right support at the right time.

What You'll Do:

  • Handle incoming inquiries related to orders, shipments, and delivery status.
  • Coordinate with the logistics and operations team to provide real-time updates.
  • Maintain customer satisfaction through clear communication and timely solutions.
  • Record and track issues to ensure proper follow-up and closure.

What We're Looking For:

  • Excellent communication and problem-solving skills.
  • Prior experience in customer support or logistics coordination preferred.
  • Ability to multitask and handle queries professionally under pressure.
  • Basic computer and CRM knowledge.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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