Customer Support Associate

13 hours ago


Udaipur, Rajasthan, India Tribleveda Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support Executive

Department: Customer Service / Operations

Location: Udaipur/WFH

Employment Type: Full-Time

Experience: 0–3 years

Job Summary:

We are looking for a dynamic and customer-oriented professional to join our team as a Customer Support Executive. The ideal candidate will be responsible for handling customer interactions across various channels, resolving issues promptly, and delivering an excellent customer experience.

Key Responsibilities:

§ Respond to customer queries via phone, email, chat, or social media in a timely and professional manner.

§ Resolve product or service complaints by determining the cause and providing the best possible solutions.

§ Maintain accurate records of interactions and update customer information in the system.

§ Coordinate with internal departments (sales, logistics, technical) for issue resolution.

§ Follow up with customers to ensure their concerns are resolved and satisfaction is achieved.

§ Assist in building positive customer relationships and ensuring customer retention.

Required Skills & Qualifications:

§ Bachelor's degree in any stream (Preferred: BBA, B.Com, BA)

§ Excellent verbal and written communication skills in English and one regional language

§ Strong problem-solving and interpersonal skills

§ Ability to handle high-pressure situations calmly and professionally

§ Familiarity with CRM tools, MS Office, and ticketing systems. (mandate)

§ Customer-first attitude with empathy and patience.

§ Willingness to learn and adapt quickly.

§ Ability to multitask and manage time effectively.

Job Types: Full-time, Permanent

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Work Location: In person



  • Udaipur, Rajasthan, India Sb Parts Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Provide step-by-step guidance to customers to resolve issues or navigate products or services. Respond to customer inquiries through various communication channels, including phone, email and live chat. Address customer feedback and concerns with empathy and professionalism.


  • Udaipur, Rajasthan, India Platinum Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPlatinum Infotech is a leading business consultancy firm that specializes in empowering startups through AI-driven insights and data analytics. With over a decade of consultancy experience, we assist businesses in enhancing their digital presence, streamlining operations, and making informed decisions to achieve sustainable growth. By...


  • Udaipur, Rajasthan, India Tribleveda Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description: Customer Support LeadRole Overview:We are looking for an experienced and proactive Customer Support Lead to head our customer service operations. The role focuses on ensuring effective complaint resolution, strict SLA adherence, and continuous improvement of support processes and SOPs.The ideal candidate will combine operational excellence...


  • Udaipur, Rajasthan, India PINCODEKART Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    About the Role:PincodeKart is hiring a Customer Support Executive with at least 6 months of experience in calling or customer service. The candidate will handle customer queries, provide solutions, and ensure a smooth support experience across calls, emails, and chats.Key Responsibilities:Handle inbound and outbound customer calls and resolve queries...

  • Business Associate

    1 week ago


    Udaipur, Rajasthan, India Looming Technologies PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLooming Technologies PVT LTD is a pioneer in delivering cutting-edge technological innovations and experience-driven solutions. We specialize in holographic displays, 3D real-time projections, kinetic walls, and custom hardware-software integration. Our services include transforming innovative ideas into high-impact solutions, designing...


  • Udaipur, Rajasthan, India Pincodekart Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Immediate Hiring customer support, Operations executive, Business development executiveNeed to call leads and onboard them on the platformBasic English communication


  • Udaipur, Rajasthan, India Rudr Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    identifying and establishing a new business. organizing sales visits. liaising with existing clients. preparing tenders, proposals, and quotations. providing pre-sales and post-sales support. Required Candidate profilenegotiating contracts, terms, and conditions. reviewing cost and sales performance. writing reports and sales literature. providing product...

  • Associate

    2 weeks ago


    Udaipur, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly motivated and enthusiastic individual to join our team as an Associate in Club Mahindra. The ideal candidate should have 0-1 years of experience.Roles and ResponsibilityProvide exceptional customer service and ensure guest satisfaction.Manage front desk operations, including handling check-in and check-out processes.Coordinate...


  • Udaipur, Rajasthan, India Reliance Retail Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role Summary:As a CSA in Fashion & Lifestyle, you will be the face of the brand, responsible for delivering exceptional customer experiences, assisting with product selection, and supporting store operations. Your role is key in creating a welcoming environment that reflects the brand's style and values.Key Responsibilities:Greet customers warmly and assist...

  • Admin associate

    6 days ago


    Udaipur, Rajasthan, India Dharohar Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role summary:The admin associate will be responsible for monitoring, coordinating, and ensuring high standards of cleanliness across all office spaces. This role ensures that hygiene levels are consistently maintained and that cleaning staff are guided effectively to deliver quality results.You will be responsible for:Supervising daily cleaning activities...