Senior Travel Consultant

7 hours ago

Coimbatore, Tamil Nadu, India Paresha HR Service Full time ₹ 5,00,000 - ₹ 15,00,000 per year

We are seeking an experienced Senior Travel Consultant to join our team. The ideal candidate will be responsible for managing travel arrangements, providing expert advice, and ensuring a seamless travel experience for clients. This role requires in-depth knowledge of travel planning, ticketing systems, and customer service excellence.

Key Responsibilities:
  • Travel Planning & Booking:
  • Arrange flights, hotels, car rentals, and other travel services.
  • Offer personalized travel solutions based on client preferences and budgets.
  • Advise clients on travel documentation, visa requirements, and travel insurance.
  • Client Relations & Customer Service:
  • Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
  • Handle inquiries, complaints, and emergency travel issues efficiently.
  • Provide destination recommendations, travel tips, and itinerary planning.
  • Operational & Administrative Tasks:
  • Utilize global distribution systems (GDS) like Amadeus, Sabre, or Galileo for reservations.
  • Process payments, invoices, and travel-related documentation.
  • Keep up-to-date with travel regulations, health and safety guidelines, and industry trends.
  • Sales & Business Development:
  • Identify opportunities to upsell travel packages and additional services.
  • Develop and maintain relationships with travel vendors and partners.
  • Meet sales targets and contribute to business growth.
Requirements & Qualifications:
  • Experience: Minimum of [X] years in travel consultancy or a related field.
  • Education: Degree in Travel & Tourism, Hospitality, or a related discipline (preferred).
  • Skills & Knowledge:Proficiency in GDS (Amadeus, Sabre, Galileo) and booking systems.
  • Strong understanding of airline fare rules, ticketing, and travel policies.
  • Excellent communication, negotiation, and customer service skills.
  • Problem-solving abilities and attention to detail.
  • Ability to work under pressure and handle last-minute changes.
  • Certifications: IATA certification or similar (preferred).
Benefits:
  • Competitive salary and commission structure
  • Travel discounts and incentives
  • Professional development and training opportunities
  • Health and wellness benefits

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Job Summary:

We are looking for an experienced Senior Travel Consultant to manage travel bookings, provide expert advice, and ensure seamless client experiences. The role involves travel planning, customer service, and sales, requiring strong knowledge of GDS systems and industry regulations.

Key Responsibilities:
  • Arrange flights, hotels, and other travel services.
  • Provide personalized travel solutions and expert recommendations.
  • Handle client inquiries, complaints, and last-minute changes.
  • Utilize GDS systems (Amadeus, Sabre, Galileo) for reservations.
  • Process payments, invoices, and travel documents.
  • Identify sales opportunities and maintain vendor relationships.
Requirements:
  • years of experience in travel consultancy.
  • Proficiency in GDS systems and booking tools.
  • Strong customer service, communication, and problem-solving skills.
  • Knowledge of airline fare rules, visa requirements, and travel policies.
  • IATA certification (preferred).

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