
Specialist, Servicing Transaction Mgmt
5 days ago
POSITION SUMMARY:
This position requires a significant amount of mortgage servicing knowledge, including but not limited to, the ability to identify and understand various data points utilized within loan servicing systems to successfully service loans and interpret mortgage loan collateral and loan servicing documentation used in conjunction with the data to service loans.
Prerequisite
- Advance Excel – e.g. Vlookup, Pivots, Data consolidation, concatenate, conditional formatting etc.
- Excellent verbal and written communication
- Well versed with Outlook
JOB FUNCTION AND RESPONSIBILITIES:
• Produce and review required control reporting
• Follow all established procedures regarding STM Letters
• Ensure all quality steps are completed and documented
• Escalate any possible deadline misses
• Self-driven, should be able to handle high pressure
• Willing to work extra hours as per the process requirements/Flexibility to work in accordance with Business requirements
Ensure compliance with all regulatory requirements (i.e. RESPA, USAP, Sarbox, etc.)
QUALIFICATION:
- Minimum qualification of a Bachelor's degree
- Reduce number of Servicing Transaction Management related customer complaints by a designated management percentage year over year
Maintain quality at 100%
Meet all milestones related to the STM Letter process - Ability to work independently, meet established deadlines, and be very detail-oriented.
- Aggressive follow-up skills and superior organizational skills
- Effective time management to balance day-to-day tasks against short and long-term project deliverables.
- Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
- Ability to easily adapt to changes in processes, procedures, and priorities.
- Proven strength in interpreting business requirements and implementing them in application or operational tools.
- Ability to communicate effectively with both internal and external clients to determine requirements
- Strong analytical and problem-solving skills and attention to detail and accuracy.
- Prior knowledge of residential mortgage servicing and/or related loan documents.
WORK SCHEDULE OR TRAVEL REQUIREMENTS:
Night Shift
-
Financial Transaction Manager
2 weeks ago
Borivli, Maharashtra, India beBeeFinance Full time ₹ 6,00,000 - ₹ 10,00,000Job Title: Financial Transaction ManagerJob Description:We are seeking an experienced Financial Transaction Manager to join our team. As a key member of our finance department, you will be responsible for overseeing the financial transactions of the company, ensuring accuracy and compliance with financial regulations. Your primary focus will be on managing...
-
IT Services Lead Generation Specialist
7 days ago
Borivli, Maharashtra, India beBeeLeadGeneration Full time ₹ 1,00,00,000 - ₹ 1,40,00,000Job Title:IT Services Lead Generation SpecialistKey Responsibilities:
-
Career Support Specialist
6 days ago
Borivli, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Overview:We are seeking a highly skilled and experienced Career Support Specialist to join our team. As a Career Support Specialist, you will be responsible for providing exceptional support to customers and employees.Main Responsibilities:Assist in resolving customer and employee problems, incidents, issues, requests, and queries.Collaborate with other...
-
IT Services Lead Generator
6 days ago
Borivli, Maharashtra, India beBeeLeadGenerator Full time ₹ 10,00,000 - ₹ 15,00,000Job Title: Lead Generation SpecialistLocation: Flexible Work Arrangement with EST Shift TimingExperience: 5-6 YearsJob Summary:We are seeking a highly driven and experienced Lead Generation Specialist to support our business development efforts in the US market.The ideal candidate will have a strong background in generating qualified leads for IT services,...
-
Client Services Representative: Funds
6 days ago
Borivli, Maharashtra, India Interactive Brokers Full timeJob Description- Resolve client inquiries via calls, chats, and e-mails for asset and cash transfers related to client support- Closely work with our back office to manage and resolve all securities-related queries from our clients globally, including systematic follow-up to resolve pending transfers/settlements, differences, and breaks- Support Operations...
-
Hiring For Inbound Customer Service
2 weeks ago
Borivli, Maharashtra, India Matrimony Full time ₹ 1,04,000 - ₹ 1,30,878 per yearHiring for English |Bengali | Oriya | Hindi Voice ProcessContact Person : Rasika HR Call & WhatsApp) | Mention Rasika - HR as Reference" in your resume while coming for Walk-in.Venue: ,1st Floor , B Wing, Kaledonia Building, Sahar Road, Andheri East, Mumbai . PIN Landmark: Opposite to D-MartNote: Strong Communication in English with regional LanguageRoles...
-
Customer Service Specialist
7 days ago
Borivli, Maharashtra, India beBeeClientServices Full time ₹ 15,00,000 - ₹ 28,00,000The role of Client Services Representative requires a strong analytical and client service skills professional to join our team.We are expanding our online brokerage operations and seeking a passionate candidate who can investigate client inquiries, resolve routine and complex issues, and educate clients on various proprietary platforms.Key...
-
Technical Services Specialist
7 days ago
Borivli, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Sr./Customer Support EngineerOur company is seeking a skilled Customer Support Engineer to join our team.Responsibilities:Provide support for pre-sales operations, including demos, roadshows, and site inspections.Install, configure, and troubleshoot Konica Minolta production printers and related software and hardware.Maintain required site kits to...
-
Client Servicing Executive
2 weeks ago
Borivli, Maharashtra, India Aarambh Ad Events Pvt Ltd Full time ₹ 7,50,000 - ₹ 9,00,000 per yearWe're looking for a dynamic, quick-thinking and results-driven Client Servicing Specialist to join our team. As the face of our agency, you'll be responsible for fostering strong relationships with our clients, driving innovative ideas, and delivering exceptional service. Your energy and creativity will fuel our agency's growth and success.Key...
-
Customer Support Specialist
1 week ago
Borivli, Maharashtra, India beBeeSkill Full time ₹ 1,04,000 - ₹ 1,30,878Customer Support Specialist Job Summary:We are seeking a skilled Customer Support Specialist to handle inbound and outbound calls, provide timely information regarding our services and policies, and resolve customer concerns effectively. Responsibilities:Respond to customer inquiries in a professional and courteous manner via phone and email.Resolve...