Client Relationship Officer
1 day ago
Designation: Client Relationship Officer
Location: Noida
Experience Required: 1+ years
Company Description
MetaApply IE is a global leader in international education, with end-to-end specialized services in higher education and language learning. Our mission is to revolutionize the study-abroad journey through robust, AI-powered recommendations that connect students to world-class programmes at the best universities around the world. We make sure to transcend boundaries in reaching every aspirant, empowering them to achieve their global dreams.
Key Responsibilities:
• Establish and maintain clear and effective communication channels with recruitment partners, Field Sales Business Development Managers, Regional Managers, and students as needed.
• Accurately update and track all communication from centralized email accounts within the internal CRM system and coordinate relevant updates with universities.
• Proactively follow up on submitted applications and liaise with recruitment partners to resolve any pending documentation or issues.
• Actively chase recruitment partners for offer letters, ensuring timely follow-up and processing.
• Provide consistent support to recruitment partners, fostering smooth business operations and strengthening partner relationships.
• Reactivate inactive partners by re-establishing communication and engagement.
• Lead partner onboarding sessions and provide comprehensive training on the company's products and processes to facilitate a smooth integration.
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