Retail Sales Executive

2 days ago

Pune, Maharashtra, India Nestasia Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job title-
RETAIL SALES EXECUTIVE

Location- PUNE,
Phoenix Mall of the Millennium, Wakad,

Reports to
STORE MANAGER

Key Responsibilities:

  • Greet and assist customers, understanding their needs and recommending suitable products.
  • Achieve individual and store sales targets.
  • Ensure high levels of customer satisfaction through excellent service.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain visual merchandising standards as per brand guidelines (if required).
  • Assist in daily store opening and closing activities (depend on shift)
  • Ensure proper billing, cash handling, and reconciliation.
  • Support in stock management, including goods receipt, tagging, and replenishment.
  • Maintain store hygiene, safety, and overall presentation.
  • Conduct regular stock audits to minimize shrinkage and discrepancies- corporate with Store Manager.
  • Coordinate with the warehouse and logistics teams for stock transfers and returns.
  • Update inventory records and assist in periodic stock-taking.

Qualifications & Skills:

  • Graduate in any discipline (preferred: BBA, B.Com, Retail Management).
  • 1–3 years of experience in retail sales, preferably in apparel, electronics, or FMCG.
  • Strong communication and interpersonal skills.
  • Customer-focused attitude with a proactive approach.
  • Basic computer literacy (MS Office, POS systems).
  • Flexible to work in shifts, weekends, and holidays.

Key Performance Indicators (KPIs):

  • Achievement of sales targets.
  • Customer satisfaction scores.
  • Store operations efficiency.

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