Manager - Infra and IT - SCO

9 hours ago

Mumbai, Maharashtra, India DP World Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description
  • Ensure 99.9% system availability for all terminals, and 24/7 support of production system services to ensure the highest standards of availability, resilience, integrity and performance required for TOS  application & auxiliary systems like VMT/HHT, RFID, OCR, Web Portals, Weight Scale Integration, PDS / DGPS etc..
  • First line to fix problems with the TOS, eg. when TOS is down the whole terminal is down which is a huge business risk; and related end-points, Integration –API.
  • Maintain EDI, work with SPOCs and external customers on their needs for reports, EDI etc
  • Monitor and ensure the proper documentation of the manual, project documents, change requests etc and approve the final versions.
  • Performance monitoring, reporting, and fine-tuning of TOS Application & Configuration. 
  • Management and maintenance of back-ups & recovery procedure of TOS
  • Installation and maintenance of TOS Setup, replication and client environments. 
  • Reviewing and tuning SQL and PL/SQL code; designing Logics and Reports. 
  • Security and access control. 
  • Provision of support and assistance to development team in the design, development, testing, tuning and implementation of TOS database applications 
  • Creation and maintenance of SQL queries and routines in TOS 
  • Provisioning of TOS Solution development and testing environments. 
  • Writing ad-hoc queries based on schema knowledge for various reporting requirements. Writing / tuning data ingestion procedures from external suppliers and partners using PL/SQL, sql loader, 3rd party tools. 
  • Required to deal with complex data models and object relational database mapping, while producing complex reports
  • TOS and related training and familiarization session
  • TOS Process improvements and Enhancement recommendation
  • Ensure PROD and DR setup and perform recovery testing on defined routines as per business requirements.
  • Co-ordinate with SPOC and interact with Zodiac and other team members for Automation software's.
  • All other duties assigned by Head TOS/ Head Shared Service time to time.
  • Maintain the software and version at Site.
  • Work in shifts for 24x7 support

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