Data Operations Technical Specialist

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: 

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. 

Job Responsibilities

Supports Data Management in meeting technical deliverables for studies and creating and providing technical solutions to enable efficient processes. Uses expertise in primary development tools within Data Operations.

• Supports development of specifications for technical data management processes and systems.

• Contribute to the Request For Proposal (RFP) and Request for Information (RFI) process.

• Prepares input for proposal bid defense meetings where appropriate.

• Acts as Subject Matter Experts (SME) for designated systems/databases used by Data Management (DM)

• Supports DM to ensure processes in relation to systems/databases are consistent and that best practices are maintained globally. Can consult with internal functional teams and sponsors as a SME.

• Assists with developing, monitoring and enforcing productivity, quality standards and efficiencies, input into the development of project and timeline metrics.

• Maintains awareness of potential out of scope work for assigned projects and supports Lead Clinical Data Manager (LCDM) as appropriate.

• Participates in and supports internal and external audits and inspections.

• Supports the development of User Test Plans for data entry screens, electronic edit checks, data listings, import/export programs and medical codingSupports the development of User Test Plans for data entry screens, electronic edit checks, data listings, import/export programs and medical coding.

• Supports the release of tested clinical data databases and updates to the production environment.

• Develops and/or delivers:

  • Applicable data management departmental training related to technical processes and systems

  • Other project specific training

• Supports the development of CRF and eCRF completion guidelines

• Supports the development and review of specifications for listings and summaries (other than for statistical reporting requirements) from CRF databases and external sources

• Participates in the development of departmental technologies, SOPs, processes and procedures

• Supports and participates in the testing and integration of new technologies within Data Operations

• Maintains documentation on an ongoing basis and ensures that all TMF filing is correct and up to date

• Train and mentor Data Management staff

• Maintains proficiency in Data Management systems and processes through regular training.

• May represent Data Operations in company-wide initiatives

• Performs other work related duties as assigned. Minimal travel may be required (up to 25%)

• Bachelor's degree, Master's degree preferred, or RN. In lieu of Bachelor's degree or RN, equivalent related education and experience.

• Good ability to explain technical processes

• Experience with EDC Build in Setup, (Writing specification, Performing UAT, Writing Listings, understanding of protocol, understanding of Architect)

• EDC: Rave / Veeva.

• Effective communication, presentation, interpersonal skills, both written and spoken

• Good organizational, planning and time management skills

• Ability to multitask to deliver to tight deadlines while providing attention to detail

• Ability to be flexible and adapt to change, working independently and as part of a global multi-disciplinary team

• Possesses a positive attitude and works well with others

• Knowledge of ICH/GCP regulatory requirements for clinical studies

We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.