NOC Engineer

5 days ago

Thiruvananthapuram, Kerala, India UST Full time ₹ 12,00,000 - ₹ 24,00,000 per year

2 - 3 Years

1 Opening

Trivandrum

Role description

Roles and Responsibilities

  • Provide 24x7 monitoring and support for Global IT Infrastructure and services.

  • Monitor servers, cloud environments, network devices, communication links, storage and backup devices, telephony systems, and applications.

  • Analyze s to identify failures across servers, databases, applications, and networks.

  • Categorize, investigate, and resolve incidents in alignment with ITSM best practices.

  • Proactively escalate and notify stakeholders during critical incidents and major outages.

  • Manage major incidents, ensuring timely resolution and effective communication.

  • Validate the performance and health of monitoring tools deployed.

  • Generate availability, performance, and incident reports at scheduled intervals and on demand.

  • Log incidents in the ticketing system, assign them to relevant teams, and track resolution.

  • Respond to system s, perform initial troubleshooting, and escalate when necessary.

  • Provide L1 support for Windows, VMware, networking, and telephony services.

  • Perform routine maintenance, checks, and updates on Windows servers and VMware environments.

  • Monitor and manage network devices (routers, switches, firewalls) for performance and security.

  • Troubleshoot telephony systems to ensure seamless communication services.

  • Perform basic storage management tasks including monitoring and troubleshooting.

  • Ensure successful backup operations and manage restore processes as required.

  • Conduct routine database checks, performance monitoring, and initial troubleshooting.

  • Collaborate with IT infrastructure, application support, and security teams to resolve issues.

  • Generate and analyze incident trends to improve IT service continuity.

  • Provide regular updates to stakeholders on incident progress and resolutions.

Technical Skills

  • Experience with monitoring tools (e.g., DataDog, SolarWinds, LogicMonitor).

  • Proficiency in ITSM tools (e.g., ServiceNow, SolarWinds Helpdesk).

  • Strong understanding of Windows Server administration and VMware environments.

  • Knowledge of networking fundamentals (OSI model, switching, internet routing).

  • Familiarity with telephony systems, VoIP technologies, and backup solutions.

  • Ability to assess faults, prioritize incidents, and escalate effectively.

Skills

NOC, Monitoring

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

  • Junior NOC Engineer

    5 days ago

    Thiruvananthapuram, Kerala, India UST Full time ₹ 4,32,000 - ₹ 6,48,000 per year

    2 - 3 Years5 OpeningsTrivandrumRole descriptionRoles and ResponsibilitiesProvide 24x7 monitoring and support for Global IT Infrastructure and services.Monitor servers, cloud environments, network devices, communication links, storage and backup devices, telephony systems, and applications.Analyze s to identify failures across servers, databases,...

  • Associate II

    7 days ago

    Thiruvananthapuram, Kerala, India UST Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    2 - 3 Years1 OpeningTrivandrumRole descriptionJob Role: Globalscape Support EngineerJob Location: Any UST OfficePrimary Skill: Globalscape, .NetAbout the RoleWe are seeking skilled professionals to join Aptia's Command Center and Service Excellence functions, responsible for ensuring uninterrupted IT service operations, proactive monitoring, reporting, and...

  • Senior Enterprise TSE

    1 week ago

    Thiruvananthapuram, Kerala, India Infoblox Full time

    At Infoblox, every breakthrough begins with a bold "what if."What if your ideas could ignite global innovation?What if your curiosity could redefine the future?We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact,...

  • is hiring For Enterprise TSE

    2 weeks ago

    Thiruvananthapuram, Kerala, India Infoblox Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Infoblox, every breakthrough begins with a bold what if. What if your ideas could ignite global innovation? What if your curiosity could redefine the future?We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what its like to thrive on a team big enough to make an impact,...

  • Data Center Noc Technician New

    5 days ago

    Thiruvananthapuram, Kerala, India ARMADA Full time

    **Data Center NOC Technician**: - Thiruvananthapuram Office, AEDGE AICC India Pvt Ltd **About the Company** Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge....

  • System support engineer

    1 week ago

    Thiruvananthapuram, India Soffit Infrastructure Services Full time

    Job Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • System Support Engineer

    3 weeks ago

    Thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full time

    J ob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies...

  • System Support Engineer

    1 week ago

    thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full time

    Job Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • System Support Engineer

    17 hours ago

    Thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full time

    Job Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • System Support Engineer

    10 hours ago

    Thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full time

    Job Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • Network Operations Center Engineer

    2 weeks ago

    Thiruvananthapuram, India KniTT Full time

    OpenStack NOC & SOC Engineer This role is ideal for candidates passionate about cloud computing, networking, Linux systems, and DevOps automation who want to build their career in cloud infrastructure operations.24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the...

  • Network Operations Center Engineer

    2 weeks ago

    Thiruvananthapuram, India KniTT Full time

    OpenStack NOC & SOC Engineer This role is ideal for candidates passionate about cloud computing, networking, Linux systems, and DevOps automation who want to build their career in cloud infrastructure operations.24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the...

  • Network Operations Center Engineer

    2 weeks ago

    Thiruvananthapuram, India KniTT Full time

    OpenStack NOC & SOC Engineer This role is ideal for candidates passionate about cloud computing, networking, Linux systems, and DevOps automation who want to build their career in cloud infrastructure operations.24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the...

  • Voice Support Engineer

    4 weeks ago

    Thiruvananthapuram, India NTek Software Solutions Full time

    Flightcase IT ServicesRole OverviewThe Voice NOC Engineer will be responsible for providing end-to-end technical support and escalation management for VoIP and telecom networks. This role demands strong expertise in SIP protocols, Cisco Unified Communications Manager (CUCM), and telecom equipment such as SBCs and NGNs. The candidate will handle complex VoIP...