Urg: Guest Relation Executive- GRE-Front Desk For Real Estate in Pune
2 days ago
Guest Relationship Executive (GRE)
Location | West Pune (Mahalunge | Baner)
Experience Required | 2 to 8 Years
Role Type | Individual Contributor (Works closely with Sales | Admin | Facilities teams)
About This Role
Our sales galleries and show flats are buzzing with energy and we need YOU to be the face of our brand.
Youll ensure every visitor feels welcomed, guided, and cared for.
Think of yourself as the host of our experience setting the tone for dream home journeys.
Every guest is warmly welcomed & guided smoothly
Sample flat visits run without delays or confusion
Guests leave happier than they arrived
Hospitality & ambience always on-point (seating | beverages | vibe)
Sales team acknowledges you as a key contributor to conversions
Your Key Responsibilities
Greet & welcome walk-ins, scheduled guests & channel partners with warmth
Guide visitors through registration | lounge | sales journey
Coordinate with Sales for smooth sample flat visits
Maintain classy, comfortable reception & waiting areas
Arrange hospitality (snacks | beverages | reading material)
Handle high traffic crowds during weekends & project launches
Keep guest records & feedback logs updated
Support mini in-site events & activations
Must-Have Experience (Non-Negotiable)
28 years in guest-facing roles (Real Estate | Hospitality | Luxury Retail | Events)
Experience managing multiple guests in high-traffic situations
Fluent in English | Hindi | Marathi preferred
Excellent grooming & communication skills
Ability to coordinate across multiple teams
Good-to-Have (Can Learn on the Job)
Exposure to sales gallery operations
Familiarity with CRM tools
Event hospitality protocols
Experience in bilingual/multilingual setups
The Way We Work (Culture Fit)
Customer-Obsessed | Every guest is special to you
Calm Under Pressure | Even when 10 guests arrive at once
Solution-Oriented | Fix small issues before they grow
Team Player | Sales | Admin | CX all love working with you
Always On | Youre the smile & energy that never fades
Work Details
Locations | West Pune
Extended hours during events & launches
What We Look for in Interviews
Polished conversation skills
Smart handling of role plays (e.g. sudden crowd of guests)
Teamwork stories under pressure
Great body language & grooming
Energy | Warmth | Poise | Presence of mind
If you're someone who loves creating memorable guest experiences
and want to be at the heart of real estate journeys —this role is made for YOU
Apply today & bring luxury living to life
Send your CV to:
Apply Now :
Contact Us: Leena Bhandari | Ravi Sir
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