Senior Solutions Engineer

2 days ago

Mumbai Metropolitan Region, India Splunk Full time US$ 90,000 - US$ 1,20,000 per year

Role Summary
Join our team as a Splunk Sales Engineer, where you'll help redefine how businesses use information in decision-making. This is your chance to lead the evaluation stage of the sales process, serving as the key advisor for Splunk's innovative offerings alongside our sales team, customers, and partners

What This Role Gets To Do

  • Competent in showcasing and promote Splunk's products and services through presentations and engaging webinars, both onsite and at industry events.
  • Serve as a trusted Functional Specialist, conveying the value of Splunk's technology and applications to both technical and business customers.
  • Develop tailored solutions by understanding and addressing each customer's outstanding needs and challenges.
  • Build and maintain strong, collaborative relationships with a diverse range of customer from technical staff to senior management, throughout the sales cycle.
  • Lead the technology evaluation phase, independently guiding prospects and customers through technical queries and solution exploration.
  • Respond efficiently and with competence to functional and technical elements of RFPs and RFIs, driving comprehensive and customer-centric solutions.
  • Participate in complicated proof-of-concept /proof-of-value events, collaborate with a team with varied strengths to establish success criteria and communicate valuable outcomes.
  • Quickly adapt to new tools and processes, making valuable contributions to the continuous improvement of our Solutions Engineering team.
  • Competent participation and/or working with a wider team in Unified Engagement Model (UEM) on moderately complicated accounts.
  • Drive overall customer satisfaction through all the stages of the sales lifecycle.
  • Partner with marketing to build impactful content and showcase Splunk's value in marketing and industry events.

Must-have Qualifications

  • A competent Presales / Technical Sales experience in a software vendor environment with validated results in technical software vendor sales.
  • Able to conduct discovery sessions to understand customer business goals and demonstrate how Splunk can deliver targeted solutions.
  • Experience in crafting detailed responses to RFIs/RFPs, showcasing reliability and technical acuity.
  • A strong teammate who thrives in the technology assessment phase, actively contributing as a crucial technical advisor.
  • Excellent knowledge of Company's overall IT technology. Ability to investigate technicalities when needed to provide hands-on demonstrations.
  • Great analytical problem solving and decision making skills and competent to work independently to resolve, identify issues, risks and suggest mitigations strategies.
  • Competent to identify all technical issues of your assigned accounts to assure customer satisfaction throughout the UEM process. Establish and maintain positive relationships with your customer technical decision makers and staff.
  • Strong communications, presentation and interpersonal skills.
  • Willingness to travel where required.

TECHNICAL LITERACY

  • Security controls within an enterprise environment (eg. Firewalls, IDPS, Proxies/Load Balancers, WAF, EDR, Cloud Security, Container Security, SAST/DAST, DDoS etc)
  • SIEM, XDR, SOAR, TIP technologies
  • SOC processes and procedures
  • MITRE ATT&CK Framework
  • Additional frameworks eg NIST\ISO27001\Cyber Kill Chain
  • Emerging security trends e.g AI\ML, Bedrock

Nice-to-have Qualifications

  • Strong self-motivation and well-rounded growth mindset to thrive in a dynamic, fast-growing, constantly evolving environment and learn new technologies.
  • Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP

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