Senior Associate Digital Client Service

5 days ago

Mumbai, Maharashtra, India JPMorganChase Full time ₹ 16,937 - ₹ 1,00,111 per year
Description

Build your career in Data Analytics, Controls, and Reconciliation working in the world's most innovative bank which values creativity and excellence. 

As the Senior Associate Digital Client Service - Data Analytics & BI within the Data Analytics, Controls, and Reconciliation team, you will lead the management of large-scale data sets, oversee reconciliation processes, and enhance audit readiness. You will have the opportunity to implement automation solutions using Alteryx, Python, and Tableau, promote process excellence, and ensure our operations are robust and compliant.

We offer leadership opportunities in transformative projects, a collaborative and inclusive environment, access to advanced technologies, and strong support for professional development and career growth.

Job Responsibilities

  • Perform advanced data mining and analytics to deliver actionable business insights.
  • Design, build, and test data visualizations and dashboards tailored to business needs.
  • Collaborate with Product Owners and Operations to translate business requirements into technical solutions.
  • Lead and mentor the reconciliation team, ensuring timely and accurate completion of activities.
  • Develop and implement robust control frameworks for data integrity and compliance.
  • Proactively identify and mitigate risks through root cause analysis and process improvement.
  • Serve as the primary contact for internal and external audits, managing all audit processes.
  • Ensure adherence to governance, compliance, and documentation standards.
  • Drive automation and process optimization using Alteryx, Python, and Tableau.
  • Build strong partnerships with teams, manage stakeholder expectations, and report KPIs.
  • Work as part of an agile team, contributing to sprint planning, reviews, and retrospectives.

Required qualifications, capabilities and skills 

  • Bachelor's or Master's degree in Finance, Accounting, Data Science, or a related discipline.
  • 10+ years of progressive experience in reconciliation, controls, and audit management within a complex, fast-paced environment
  • Proven expertise in Alteryx, Python, and Tableau for automation, analytics, and reporting.
  • Strong understanding of process governance, risk management, and compliance frameworks.
  • Demonstrated ability to lead teams, drive performance, and manage multiple priorities.
  • Exceptional communication, analytical, and problem-solving skills.
  • Experience in developing and managing dashboards and metrics for executive reporting.

Preferred qualifications, capabilities and skills 

  • Experience in banking, financial services, or a shared services environment.
  • Exposure to additional automation or analytics tools (e.g., SQL, Power BI, R).
  • Background in audit, risk management, or quality assurance.
  • Professional certifications (e.g., CPA, CISA, FRM, Six Sigma) are a plus.

  • Client Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India SySpree Digital Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company:SySpreePosition:InternLocation:Mumbai, ThanePosted:1 day agoJoin the leading Digital marketing agency in Mumbai SySpree is a leading digital marketing agency in Mumbai and a web design company serving clients from different industries for the past 9 years, and the response from them has been highly phenomenal.We offer an entire gamut of services like...

  • Senior Client Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India fceef375-dc4b-4c75-bc82-9cc287db32ab Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    We are seeking an experienced Senior Associate - Client Servicing to join our advertising team.The ideal candidate will have a proven track record of managing and growing clientrelationships, along with experience in managing and leading account teams.Responsibilities:Assist with the management of client accounts, ensuring successful campaigndelivery and...

  • Senior Associate Digital Client Service

    5 days ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Build your career in Data Analytics, Controls, and Reconciliation working in the world's most innovative bank which values creativity and excellence. As the Senior Associate Digital Client Service - Data Analytics & BI within the Data Analytics, Controls, and Reconciliation team, you will lead the management of large-scale data sets, oversee reconciliation...

  • Senior Associate Digital Client Service

    3 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 1,200 - ₹ 6,000 per year

    JOB DESCRIPTIONBuild your career in Data Analytics, Controls, and Reconciliation working in the world's most innovative bank which values creativity and excellence.As the Senior Associate Digital Client Service - Data Analytics & BI within the Data Analytics, Controls, and Reconciliation team, you will lead the management of large-scale data sets, oversee...

  • Client Servicing Associate

    6 hours ago

    Mumbai, Maharashtra, India, Maharashtra Occams Advisory Full time

    A. Company Overview Founded in 2012, Occams Advisory is a leading business solutions, professional services and financial advisory provider specializing in growth, financing, and taxation. Serving as a trusted advisor throughout the business lifecycle, Occams combines Fortune 500 expertise, entrepreneurial insights, and a global perspective to deliver...

  • Client Service Intern

    1 day ago

    Mumbai, Maharashtra, India SySpree Digital Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company:SySpreePosition:InternLocation:Mumbai, ThanePosted:1 day agoJoin the leading Digital marketing company in Mumbai SySpree is a leading digital marketing and web design company in Mumbai, serving clients from different industries for the past 9 years, and the response from them has been extremely phenomenal.We offer an entire gamut of services like...

  • Client Services Associate

    2 weeks ago

    Mumbai, Maharashtra, India Consultport Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Who are we?Consultport is a global platform redefining how businesses access top-tier consulting talent. We connect top companies with world-class consultants and digital experts, helping them drive critical initiatives faster, smarter, and more flexibly than ever before. Consultport: Key highlights42% company growth year-over-year and countingRapidly...

  • Client Service Associate

    5 days ago

    Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Client Service AssociateLocation: MaladWorking Days/Hours: Monday- Friday – 9 AM to 6:30 PM2nd and 4th Saturday – 10AM to 4 PMSalary: 15K- 18KBased On InterviewAbout the RoleSecureSearch is looking for a proactive Client Service Associate to own client relationships and ensure smooth delivery of background verification services. You'll be the key link...

  • Senior Executive Client Servicing

    6 days ago

    Mumbai, Maharashtra, India AlphaZegus Marketing Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Senior Executive – Client ServicingLocation:Andheri (E), MumbaiType:Onsite | 5 Days a WeekExperience:3+ YearsOverviewWe are looking for aSenior Executive – Client Servicingto manage end-to-end social media activities for our lifestyle brands. The ideal candidate should have a strong creative sense, hands-on experience with digital content, and...

  • Client Service Analyst

    5 days ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Deliver exceptional client service and operational support for commercial treasury clients as a trusted primary contact.As a Client Service Analyst within the Client Service team, you will be the primary point of contact for an assigned portfolio of clients, ensuring their needs are met with professionalism and efficiency. You will manage a range of customer...