Fraud Risk Associate

JOB DESCRIPTION

Join us to help shape the ICB Fraud Risk team (2nd Line of Defence) in driving an effective independent oversight activities over the 1st Line of Defence business. The team works closely with stakeholders across the ICB, the wider firm and externally to maintain a well-rounded view of the fraud risk environment.

As a Fraud Risk Associate, you will be responsible for monitoring fraud performance and trends, conducting deep dives, reviewing business change, and engaging with an wide range stakeholders to assess the fraud landscape related to this fast-growing business. You will own the development of key governance activities, including managing key forums, tracking delivery, updating and enhancing documentation, and consolidating regular updates to committees and regulators.

Job Responsibilities:

• Act as the central coordinator for all Fraud Risk team activities, ensuring rigorous oversight of materials, timelines and due dates, and maintaining accountability across the team.
• Create regular updates for senior leaders and regulators, collating and condensing complex input from subject matter experts across the team.
• Challenge and support team members to uphold high standards of delivery, proactively identifying and mitigating risks to deadlines, quality, and governance commitments.
• Serve as secretariat for forums and governance meetings, managing agendas, minutes, and follow-up actions to ensure effective decision-making and execution.
• Enhance governance materials and documentation, ensuring all commitments are fulfilled, with robust evidence retained to support audit and regulatory requirements.
• Engage regularly with business partners and participate in industry working groups to maintain awareness of fraud trends, best practices, and developments across the financial sector.
• Conduct independent deep-dive reviews of significant loss events, analyzing end-to-end processes and developing actionable recommendations for business improvement.
• Build and maintain effective relationships across the team and with external stakeholders, fostering collaboration and information sharing.
• Demonstrate initiative and professionalism, working independently while contributing to team objectives and continuous improvement.

Required Qualifications, Capabilities, and Skills:

• Demonstrated excellent written and interpersonal communication skills, with the ability to distill complex information into clear, concise updates.
• Proven organizational skills, with experience managing multiple workstreams and tracking through to delivery.
• Ability to build and manage effective relationships across diverse teams and external stakeholders.
• Experience in fraud, risk management, or consumer banking.
• Strong analytical skills, with the ability to conduct independent reviews of high-value cases and develop actionable recommendations.
• Proactive, self-starter with the ability to work independently and as part of a team, displaying initiative and professionalism.
• Comfortable working under pressure with competing priorities in a dynamic and challenging environment.
• Familiarity with industry trends, regulatory requirements, and best practices in fraud risk management.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.