IT Compliance Manager

About Fam (previously FamPay)

Fam is India's first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder's Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this Role:

We're looking for an IT Compliance Manager to take end-to-end ownership of our compliance landscape — from managing RBI, ISO, SOC 2, and PCI DSS audits, to building policies and controls that scale with the business. You'll define how compliance is embedded across teams, ensuring our systems stay secure, audit-ready, and aligned with regulatory expectations. This role is key to building trust — with users, partners, and regulators — as we continue to grow in a high-stakes, fast-moving fintech environment.

• Audit & Compliance: Lead end-to-end IT audit and regulatory compliance processes, serving as the primary liaison for RBI, ISO, SOC 2, and PCI DSS audits etc.
• Policy & Documentation Management: Develop, implement, and maintain IT security and compliance policies with audit-ready documentation.
• Governance & Risk Management: Establish risk assessment frameworks, conduct gap analysis, and drive remediation to ensure regulatory adherence.
• Team & Stakeholder Management: Lead the compliance team and collaborate cross-functionally to communicate compliance status and risks to leadership.

• Proven experience in IT audit, compliance, and governance within fintech or regulated industries, especially RBI-regulated entities (PPI, NBFCs, banks).
• In-depth knowledge of RBI IT compliance guidelines, ISO 27001, ITGC, and risk management frameworks like NIST and COBIT.
• Hands-on expertise in preparing for and managing regulatory, certification, and internal/external audits.
• Strong policy drafting, documentation, and reporting skills, with experience in SOP creation.
• Excellent interpersonal and communication skills for effective coordination with auditors, regulators, and cross-functional teams including security, engineering, legal, IT admin & people team
• Exceptional analytical skills to assess complex risks and implement practical compliance solutions.
• Experience leading or mentoring a compliance team.

• Familiar with ISO audits, vulnerability assessments, and secure SDLC practices.
• Hold certifications in IT regulatory compliance etc.
• Prior team-building experience
• Relevant bachelor's degree (CS, IT, Cybersecurity, Risk) is a plus but not mandatory.

• High ownership: Define and drive Fam's IT GRC strategy from the ground up—shaping risk compliance, and security frameworks for a fintech platform built for 250M+ Gen Z users.
• Org-level impact: Influence decision-making at the highest levels, working cross-functionally with security, legal, engineering, and leadership to embed a strong compliance and risk culture across the org.
• Zero to one opportunity: Build scalable, audit-ready systems and processes in a fast-moving startup environment where your work directly enables product innovation and regulatory trust.
• Mission-driven: Be part of India's first payments platform purpose-built for teenagers and young adults—balancing growth with trust, responsibility, and user safety.

Perks That Go Beyond the Paycheck

• Relocation assistance to make your move seamless.

• Free office meals (lunch & dinner).

• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.

• Salary advance and loan policies for any financial help.

• Quarterly rewards and recognition programs, and a referral program with great incentives.

• Access the latest gadgets and tools.

• Comprehensive health insurance for you and your family, mental health support.

• Tax benefits with options like food coupons, phone allowances, car/device leasing.

• Retirement perks like PF contribution, leave encashment and gratuity.

Here's all the tea on FamApp

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors

We're proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder's Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don't mean to brag, but we promise you'll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam