Support specialist
2 days ago
- Job brief Join our team as a Support Specialist and become a pivotal part of our company's success by delivering outstanding customer service. In this role, you'll advise businesses on optimizing their recruitment process, respond to customer inquiries, troubleshoot issues, and review job descriptions to maximize their success. You'll be directly impacting our bottom line by supporting trial customers and helping them adopt our software, turning them into long-term users and advocates. This role is ideal for tech-savvy, self-motivated individuals with a passion for helping customers and a desire to grow with a fast-paced tech startup. If you're committed to excellent communication and eager to make a significant impact, we want to hear from you.
- Responsibilities Advise customers on optimizing recruitment processes Respond to customer inquiries with timely, friendly advice Support users in troubleshooting issues Review job descriptions for effectiveness on job boards Work closely with other teams to continuously improve customer experience
Job Types: Full-time, Part-time, Permanent
Pay: ₹18, ₹28,755.00 per month
Work Location: In person
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