Branch Manager

OIA Global
provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately run by LDI, Ltd.

Summary: Branch Manager, Bangalore

The primary responsibilities of the Branch Manager are to drive the growth and maximize the performance of Bangalore branch and support the growth of OIA network by providing leadership, focusing on customer requirements, effective operational performance and promoting a motivated workforce to ensure that the growth and profitability goals and objectives are met.

Supervisory Responsibilities:

• Managing an office of employees, providing coaching, direction, and feedback, including performance reviews.

Duties and Responsibilities:

1. Branch Operations Management

• Oversee all aspects of freight forwarding operations (Air, Ocean, Import, Export, Customs Clearance, Transportation).
• Ensure compliance with local and international logistics regulations and internal SOPs.
• Monitor and control operational costs and drive branch profitability.
• Coordinate with internal teams and external stakeholders (carriers, customs, transporters, etc.).

2. Business Development & Sales

• Identify and pursue new business opportunities in the region.
• Build and maintain strong relationships with clients, partners, and vendors.
• Achieve branch sales targets and contribute to the company's growth strategy.
• Collaborate with the sales team to prepare proposals, RFQs, and pricing strategies.

3. Team Leadership

• Lead, manage, and motivate a team of operations, customer service, and sales staff.
• Conduct regular training and performance reviews.
• Foster a positive work culture focused on accountability and continuous improvement.

4. Financial Management

• Prepare and manage branch budgets and forecasts.
• Monitor P&L, revenue margins, and cost controls.
• Ensure timely billing, collections, and vendor payments.

5. Compliance & Reporting

• Ensure adherence to statutory and regulatory requirements (DGFT, Customs, GST, etc.).
• Maintain accurate records and submit operational/financial reports to senior management.
• Handle audits and internal compliance reviews.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strategic thinker with strong business acumen and leadership charisma and excellent networking skills.
• Excellent interpersonal skills at all levels, including people-management, leadership, and both written and verbal communication skills.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to effectively present information and respond to questions from management, employees, clients, and vendors.
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
• Ability to establish and define strategy of various business units and translate into KPIs and initiatives.
• Demonstrated ability to manage complex customer situations promptly and professionally in meeting commitments for service and assistance.
• Proficiency in computer / MS programs.

Education and Experience:

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field. MBA preferred.
• 10 – 15 years of experience in Freight Forwarding/Logistics.
• Strong knowledge of international logistics (Air & Sea freight), customs procedures, and Indian logistics market, especially in South India.
• Proven experience in P&L management, business development, and team leadership.
• Proficiency in logistics software (e.g., CargoWise, SAP, or equivalent) and MS Office.
• Excellent communication, negotiation, and interpersonal skills.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.