Brand Manager

1 week ago

New City Light Town Surat Gujarat, India Desserts & More Full time ₹ 20,000 - ₹ 2,20,000 per year

Brand Manager – Desserts & More

Location: Citylight (Primary) | Supervise Parvat Patia & Adajan

Salary: ₹20,000 – ₹22,000/month

Are you passionate about food, people, and creating delightful experiences?

Desserts & More is looking for a Brand Manager to drive smooth operations, customer delight, and creative brand growth across our outlets.

Experience: 1–2 years in brand management preferred; freshers with passion for food & people welcome.

Key Responsibilities:

  • Outlet Operations: Manage daily activities at Citylight and supervise Parvat Patia & Adajan outlets.
  • Team Management: Oversee staff schedules, holidays, training, and motivation to maintain high morale.
  • Customer Experience: Ensure satisfaction through high service quality and quick issue resolution.
  • Creative Ideation: Collaborate with senior leadership on new product launches, campaigns, and store initiatives.
  • Cross-Team Coordination: Work closely with marketing agencies, outlet teams, and the factory unit for smooth execution.
  • Process & Policy Execution: Implement and monitor company policies across all outlets.
  • Food & Hygiene Standards: Ensure hygiene and safety protocols are strictly maintained.
  • Client Relations: Build and maintain relationships with clients, partners, and collaborators.
  • Leadership Liaison: Act as a bridge between directors/leadership and ground teams.
  • Performance Monitoring: Track sales, outlet performance, and customer feedback to identify improvement areas.
  • Problem Solving: Anticipate and resolve operational issues efficiently.
  • Brand Representation: Uphold Desserts & More's values, professionalism, and service excellence inside and outside the outlets.

Who You Are:

A foodie at heart who thrives on people management, enjoys challenges, and turns ideas into action.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹22,000.00 per month

Application Question(s):

  • Have you previously managed multiple outlets or locations? If yes, briefly describe how you ensured smooth daily operations and consistent standards across all outlets.
  • How do you keep your team motivated and ensure high performance, especially during busy or challenging periods?
  • Can you share an example of a campaign, product launch, or initiative you contributed to that improved customer experience or brand growth?

Work Location: In person

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