Senior Manager- Client Servicing

Company Overview:

Leap of Faith? Nah, Leap of Creativity THE LEAPFROG NETWORK is not your average ad agency – they are the cool experts in the marketing playground. They craft campaigns stronger than your coffee and have more ideas than coffee stains on their brainstorming whiteboard. Join them for a joyride through the world of witty campaigns and quirky concepts. THE LEAPFROG NETWORK is not in the business of blending in; they are here to make your brand stand out like a unicorn.

About the Role:

We're looking for a highly motivated and experienced Senior Manager to lead our client relationships and shape effective media strategies. The ideal candidate will have a strong background in a media or advertising agency, with a proven track record of handling content-based clients. You'll be the primary point of contact for our key clients, translating their business needs into innovative and impactful media plans. This role is perfect for a strategic thinker with a knack for ideation, a deep understanding of the media landscape, and a passion for building lasting client partnerships.

Key Responsibilities:

• Client Management: Serve as the lead contact for a portfolio of key clients. Build and nurture strong, long-term relationships by understanding their business objectives and providing expert guidance.

• Strategic Planning: Lead the development of comprehensive media strategies based on client briefs. Translate business goals into actionable plans, including media mix, channel selection, and content integration.

• Ideation & Solutions: Proactively generate creative and innovative ideas to meet client challenges. Work closely with internal teams (creative, content, analytics) to develop holistic solutions that deliver measurable results.

• Deck & Proposal Creation: Prepare and present compelling client decks, proposals, and quarterly business reviews. Articulate complex strategies and performance data in a clear, concise, and persuasive manner.

• Brief Interpretation: Deconstruct and analyze client briefs to identify key requirements, audience insights, and performance metrics. Ensure all internal teams are aligned on the brief's objectives.

• Team Collaboration: Work effectively with cross-functional teams to ensure seamless execution of campaigns. Guide junior team members and foster a collaborative environment.

Qualifications:

• Experience: 4-8 years of experience in a client-facing role within a media or advertising agency.

• Domain Expertise: Proven experience in Media Planning /Account Management/ Client Servicing and a deep understanding of and digital media channels.

• Content Focus: Prior experience handling content-based clients is essential. You should be familiar with branded content, influencer marketing, and content syndication.

• Agency Background: A strong background working within an agency environment is a must. You should be accustomed to a fast-paced, dynamic, and client-centric culture.

• Communication Skills: Exceptional presentation, communication, and negotiation skills. You must be able to articulate complex ideas clearly and confidently.

• Strategic Thinking: A natural ability to think strategically, solve problems, and identify opportunities for client growth.

• Leadership: Experience mentoring junior team members and leading projects from brief to execution.

We're looking for someone who thrives on a challenge and is eager to make a significant impact on our clients' success. If you're a strategic problem-solver with a passion for media and client relationships, we'd love to hear from you.