Front Desk Manager

3 days ago

Rishikesh, Uttarakhand, India Shalom Backpackers Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Shalom Backpackers is a chain of backpackers hostels across India that\'s all about adventure and experiences. We\'re looking for a Property Manager to join our team and help us create unforgettable guest experiences at our hostels. The ideal candidate is passionate about travel, hospitality, and customer service, and is excited to be part of a dynamic and growing company.

Responsibilities:

Manage day-to-day operations at one of our hostels, ensuring that all guests have an unforgettable experience.

Oversee the reception, housekeeping, and maintenance teams, ensuring that all staff members are trained and motivated to provide exceptional service.

Maintain and improve upon our high standards of cleanliness, safety, and comfort for guests.

Click pictures, make videos and share day-to-day experiences of the hostel with the social media team

Monitor and manage the hostel\'s budget and expenses, ensuring that the property is profitable and sustainable.

Develop and maintain relationships with local vendors and suppliers to ensure a consistent supply of high-quality products and services.

Handle guest complaints and concerns in a timely and professional manner, ensuring that all issues are resolved to the guest\'s satisfaction.

Collaborate with the Marketing Manager to develop and execute marketing campaigns and promotions that drive bookings and brand awareness.

Work with the team to identify opportunities for growth and improvement at the property, and implement new initiatives and projects as needed.

Requirements:

Bachelor\'s degree in hospitality, business, or related field preferred.

2+ years of experience in hotel or hostel management, with a track record of delivering exceptional guest experiences.

Excellent communication and interpersonal skills, with the ability to build relationships with guests, staff, and vendors.

Strong leadership and management skills, with the ability to motivate and manage a team of staff members.

Proven ability to manage budgets and expenses, with a focus on profitability and sustainability.

Ability to work flexible hours and adapt to changing priorities and situations.

Passion for travel and adventure, with a strong understanding of the backpacker culture and community.

If you\'re ready to take on a new challenge and be part of a team that\'s all about adventure, experiences, and unforgettable memories, we want to hear from you Apply now to join Shalom as our Property Manager.

Job Type: Full-time

Benefits:

Food provided

Accommodation provided

Schedule:

Rotational shift

Ability to commute/relocate: Reliably commute or willing to relocate

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