Director of Operations
5 days ago
The
Director of Operations
will be responsible for overseeing and managing the day-to-day operations of the resort, ensuring seamless service delivery, operational efficiency, and profitability. The ideal candidate should possess a strong background in
Food & Beverage operations
, particularly
Banqueting
, and experience in managing
premium resort properties
in the
Gujarat and Rajasthan markets
.
Key Responsibilities
- Oversee daily operations across all departments including F&B, Rooms Division, Front Office, Housekeeping, and Spa.
- Lead and manage the resort's F&B operations, with a key focus on
banqueting and event management
. - Ensure the highest standards of service quality, guest satisfaction, and operational excellence.
- Collaborate with department heads to drive efficiency, control costs, and achieve revenue targets.
- Implement and maintain brand standards, ensuring consistency across all areas of the property.
- Develop and mentor teams to promote a culture of service excellence and accountability.
- Coordinate with Sales & Marketing for promotions, events, and banquet sales initiatives.
- Monitor operational performance metrics and provide strategic input to senior leadership.
- Ensure compliance with statutory regulations, safety standards, and hygiene protocols.
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