E-commerce Executive/Data Operations Executive

2 days ago

Udaipur, Rajasthan, India THE HOUSE OF THINGS Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Summary:

We are seeking a detail-oriented and proactive E-commerce Executive to manage and maintain accurate data across our e-commerce platforms. The ideal candidate will ensure high-quality data entry, timely updates, adherence to processes, and effective coordination with internal teams while maintaining data confidentiality and security.

Key Responsibilities:

1. Data Accuracy & Quality

  • Maintain ≥98% accuracy in product, customer, and vendor data entries and updates.
  • Ensure zero critical errors in product listings, pricing, and vendor/customer codes.
  • Support monthly audits by achieving ≥95% score in random data checks.

2. Timeliness of Data Entry

  • Complete assigned data tasks within agreed Turnaround Time (TAT).
  • Meet daily/weekly targets ≥95% of the time.

3. System & Process Compliance

  • Follow defined SOPs, naming conventions, and guidelines for ERP and other tools.
  • Ensure zero deviations in system usage.

4. Data Cleaning & Updating

  • Regularly review and update outdated or duplicate records.
  • Conduct at least one data cleanup cycle per month, ensuring 100% cleanup of identified issues.

5. Communication & Coordination

  • Coordinate with merchandising, finance, and other internal teams to ensure accurate and timely data inputs.
  • Respond to internal queries within 24 hours, avoiding delays in operations.

6. Confidentiality & Data Security

  • Adhere to company policies on data confidentiality and security.
  • Zero policy violations or data breaches; complete quarterly mandatory data security training.

7. Initiative & Problem Solving

  • Proactively identify data issues and suggest process improvements (minimum 1 idea per quarter).
  • Take ownership of tasks and address issues proactively in ≥90% of cases without escalation.

Qualifications & Skills:

  • Bachelor's degree in [relevant field] or equivalent experience.
  • Strong attention to detail and high accuracy in data handling.
  • Proficiency in ERP systems, MS Excel, and other e-commerce tools.
  • Excellent communication and coordination skills.
  • Analytical mindset and problem-solving capability.
  • Ability to work independently and take ownership of tasks.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person

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