E-commerce Executive/Data Operations Executive
2 days ago
Job Summary:
We are seeking a detail-oriented and proactive E-commerce Executive to manage and maintain accurate data across our e-commerce platforms. The ideal candidate will ensure high-quality data entry, timely updates, adherence to processes, and effective coordination with internal teams while maintaining data confidentiality and security.
Key Responsibilities:
1. Data Accuracy & Quality
- Maintain ≥98% accuracy in product, customer, and vendor data entries and updates.
- Ensure zero critical errors in product listings, pricing, and vendor/customer codes.
- Support monthly audits by achieving ≥95% score in random data checks.
2. Timeliness of Data Entry
- Complete assigned data tasks within agreed Turnaround Time (TAT).
- Meet daily/weekly targets ≥95% of the time.
3. System & Process Compliance
- Follow defined SOPs, naming conventions, and guidelines for ERP and other tools.
- Ensure zero deviations in system usage.
4. Data Cleaning & Updating
- Regularly review and update outdated or duplicate records.
- Conduct at least one data cleanup cycle per month, ensuring 100% cleanup of identified issues.
5. Communication & Coordination
- Coordinate with merchandising, finance, and other internal teams to ensure accurate and timely data inputs.
- Respond to internal queries within 24 hours, avoiding delays in operations.
6. Confidentiality & Data Security
- Adhere to company policies on data confidentiality and security.
- Zero policy violations or data breaches; complete quarterly mandatory data security training.
7. Initiative & Problem Solving
- Proactively identify data issues and suggest process improvements (minimum 1 idea per quarter).
- Take ownership of tasks and address issues proactively in ≥90% of cases without escalation.
Qualifications & Skills:
- Bachelor's degree in [relevant field] or equivalent experience.
- Strong attention to detail and high accuracy in data handling.
- Proficiency in ERP systems, MS Excel, and other e-commerce tools.
- Excellent communication and coordination skills.
- Analytical mindset and problem-solving capability.
- Ability to work independently and take ownership of tasks.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
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