Telecaller

7 hours ago

Surat, Gujarat, India GAJERA INSURANCE ADVISOR Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Telecaller located in Surat. The Telecaller will be responsible for managing outbound and inbound calls, answering client inquiries, providing accurate information regarding insurance policies, generating leads, and following up with potential customers. Additional responsibilities include maintaining client records, providing excellent customer service, and assisting with the promotion of company services.

Qualifications

  • Excellent verbal communication and listening skills
  • Proficiency in using customer relationship management (CRM) tools and basic computer skills
  • Ability to build rapport with clients and handle objections effectively
  • Strong organizational and time-management capabilities
  • Experience in customer service or sales roles is an advantage
  • Bachelor's degree or equivalent education is preferred but not mandatory
  • Fluency in local languages is an added advantage

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