Telesales Executive
6 days ago
Job Title: Telesales Representative
Location: [Insert location or "Remote"]
Job Type: [Full-time/Part-time/Contract]
Salary: [Optional – Insert range or "Based on experience"]
Job Summary:
We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. The goal is to help the company grow by bringing in new customers and developing business.
Key Responsibilities:
Make outbound calls to potential or existing customers to inform them about products or services
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the CRM system
Handle customer objections, complaints, or concerns professionally
Keep records of calls and sales and note useful information
Meet daily, weekly, and monthly sales targets
Requirements and Skills:
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quotas, preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Working Hours:
[Insert specific hours, shifts, or flexibility details if needed]
Let me know if you need a shorter version, one tailored for a specific industry, or if you're writing it for your own resume.
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