Customer Development Executive

4 days ago

Vadodara, Gujarat, India Rentokil Initial Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil

PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one

pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI

aims to set new standards for customer service having operations across 300 locations in India.

For more details: https://www.rentokil-

About the Role:

  • Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients.
  • The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

  • Focus on client retention, renewals & price increase & up-selling
  • Compliant Management- To identify & resolve customer complaints within the specific timelines
  • Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
  • To provide recommendations & suggestions to the branch for the improvement
  • Conduct regular reviews & terminate the non-revival accounts
  • SPOC for Branch Renewals
  • Total concentration on Renewal business only
  • Sole Responsible
  • On-time CCM/SQS/SQA
  • Timely Terminations
  • Coordination between Customers & Operations
  • Increase in Branch New Sales as Branch CSEs can focus only on New sales
  • Reduction in Outstanding
  • Lead Generation

Key Result Areas:

  • Advance Renewal Followup / CCM
  • Customer Objection Handling - with the help of operation
  • Renewal letter with PI
  • Regular follow-up for renewal and updation in the Renewal portal
  • OCC entry from the Renewal portal
  • Timely termination from the renewal portal
  • Outstanding followup
  • SQA

Competencies (Skills essential to the role):

  • Clear communication skills.
  • Attentiveness.
  • Ability to use positive language.
  • Time management skills
  • Data Analysis

Role Type / Key working relationships:

  • Productivity Improvement
  • Renewal % Improvement
  • Effective review customer wise
  • Process Understanding and Implementation
  • Renewal Portal Usage in Totality
  • Increase in Branch New Sales

Requirements

Educational Qualification / Other Requirement:

  • Any Degree
  • Two wheeler Licence

Benefits

What can you expect from RPCI?

  • Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in:
  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

  • Customer Development Executive

    4 days ago

    Vadodara, Gujarat, India Rentokil Initial Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number onepest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCIaims to set new standards for customer service having operations...

  • Customer Support Executive

    4 days ago

    Vadodara, Gujarat, India AMATEC Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Customer Support ExecutiveLocation: Alkapuri, VadodaraWorking Hours: 10:00 AM to 7:00 PMSalary: ₹12,000 – ₹15,000 per monthJob Description: We are looking for a polite, patient, and customer-focused Customer Support Executive to join our team in Vadodara. The ideal candidate should have excellent communication skills and a genuine desire to...

  • Business Development Executive

    7 days ago

    Vadodara, Gujarat, India Beverage Trade Network Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Beverage Trade Network || Business Development ExecutiveDesignation: Business Development ExecutiveJob Location: Vadodara, Gujarat (On-site)Shift: UK and US Shift (5 days a week)Beverage Trade Network is one of the world's leading networks for beverage, wine, spirits, and beer importers, distributors, producers, and related companies.Beverage Trade Network...

  • customer support executive

    4 days ago

    Vadodara, Gujarat, India Visko Real Estate Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Join India's leading customer experience & telesales solutions providerPosition 1: Customer Service ExecutiveEligibility Criteria:Age: 18 – 35 yearsEducation: Minimum 12th Pass / Diploma OR 10th + 2 years ITISkills:Basic computer knowledge and ability to navigate systemsTyping speed: 20 WPM with 80% accuracyGood communication and problem-solving skillsKey...

  • Customer Service Executive

    6 days ago

    Vadodara, Gujarat, India TRUCKGURU LLP Full time ₹ 1,68,000 - ₹ 2,52,000 per year

    Job Title: Customer Support & Sales Executive – (Truck Rental Services)Company: TruckGuru – India's Trusted Online Truck Booking PlatformLocation: Vadodara, GujaratJob Type: Full-timeSalary: Performance-based with incentive opportunitiesAbout the Company:TruckGuru is a leading online truck booking platform revolutionizing the logistics industry in India....

  • Business Development Executive

    2 weeks ago

    Vadodara, Gujarat, India Vrundaz Technology Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionVrundaz Technology offers premium design and development solutions with a focus on exceptional customer service. The company is dedicated to providing its employees with the best training opportunities to foster professional growth.Role Description (Night Shift)This is a full-time on-site role located in Vadodara for a Business Development...

  • Business Development Executive

    5 days ago

    Vadodara, Gujarat, India GN Management & Developers Full time ₹ 36,00,000 - ₹ 48,00,000 per year

    Job Description:The Business Development Associate will be responsible for generating new business leads and sales for the S & S Brokerage. This individual will be expected to build and maintain strong relationships with customers and provide excellent customer service. The ideal candidate will have a background in sales and logistics, as well as excellent...

  • Business Development Executive

    7 days ago

    Vadodara, Gujarat, India SUKTAS ORGANIC AND LIFESCIENCE PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSUKTAS is a leading herbal and nutraceutical company specializing in health supplements and trading API also. We pride ourselves on developing cutting-edge products tailored to meet our customers' needs. Our commitment to providing the best quality of care to our customers is unwavering. We continuously strive to innovate and improve our...

  • Business Development Executive

    7 days ago

    Vadodara, Gujarat, India Sprouto InfoSolutions Full time ₹ 12,53,848 - ₹ 12,00,00,000 per year

    Business Development Executive / IT Sales Executive (SaaS – WhatsApp Marketing Platform)CompanySprouto InfoSolutions – an official Meta Business Partner that helps businesses automate customer engagement through WhatsApp marketing, broadcasts, and AI-powered chatbots.LocationVadodara preferred,Category leadership: Ride the wave of WhatsApp Business API...

  • Business Development Executive

    1 week ago

    Vadodara, Gujarat, India Orbitouch outsourcing pvt ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Urgent hiring for Business Development Executive ( Back office Sales)Role: Business Development Executive ( Back office Sales)Experience- 1 yearCtc- upto 3 lpaWorking Days- 6 daysLocation: VadodaraJob description: -This position is for FEMALE Candidates onlyThis position is for back-office Sales. No Field VisitsHaving Basic Knowledge of Solar PV systems will...