Customer Support Service

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle cloud and on-prem customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.Implement/review/enhance field service OperationsDrive and deliver operational KPIs ( Service and Revenue )Manage field Service team to...

We are looking to hire a Customer Service Officer to bring in excellence in service. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.Roles and ResponsibilitiesMaintains a positive, professional demeanour and supports an environment that values uncompromising excellence...

Join us as a Customer Service & Operations Cash Management AnalystYou'll deliver customer and business outcomes by fulfilling customer's transactions and queries, supporting business processes, policies and procedures, and understanding customer and business needs, taking larger ownership of the customer deliverablesWe'll look to you to follow process steps...

Job Title: Customer Support Executive (CM Helpline)Government call centreCompany: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:6AM to 2PM (or)2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Location : Government data centre road, surya nagar, kotturpuram, chennai, tamilnadu Job...

Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

TCS is Hiring - Customer SupportLocation - Chennai Responsibility: Respond to customer inquiries regarding products, orders, returns, and servicesResolve customer complaints with empathy and efficiencyMaintain a high level of product knowledge to assist customers accuratelyEscalate complex issues to the appropriate departments when necessaryDocument...

Company Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...

Responsibilities (Travel Required)Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAsManage customer expectations of response time, issue resolution and quality supportGenerate report on need basisTechnical SupportTechnical SkillsBasic knowledge of...

Do you like to work as an integral part of the Customer Service Order to Cash department?Would you like to provide outstanding customer experience to our internal and external customers?About TeamOur Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners. We work collaboratively in...