Customer Support Service

19 hours ago


Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

TCS is hiring for Customer Support Service role

Qualification:- Minimum 15 years of regular, full-time education is mandatory.

Job Description-

Respond to customer inquiries regarding products, orders, returns, and services

Resolve customer complaints with empathy and efficiency

Maintain a high level of product knowledge to assist customers accurately

Escalate complex issues to the appropriate departments when necessary

Document customer interactions and feedback in the CRM system

Collaborate with internal teams (sales, logistics, warehouse) to ensure customer satisfaction

Stay updated on company policies, promotions, and product changes

Prepare and share operational reports with internal stakeholders and clients, offering insights and recommendations

Ensure accurate documentation and strict adherence to client-specific guidelines and compliance standards

Identify and drive process improvement and automation opportunities to enhance operational efficiency and customer experience

Location

Chennai

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

376691

Desired Skills

Customer Relationship Management

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE


  • Service Center Manager

    10 hours ago


    Chennai, Tamil Nadu, India Run Service Infocare Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.Implement/review/enhance field service OperationsDrive and deliver operational KPIs ( Service and Revenue )Manage field Service team to...

  • Customer Service

    2 weeks ago


    Chennai, Tamil Nadu, India NatWest Group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Customer Service & Operations Analyst Join us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You'll be actively participating in initiatives to improve customer service, processes and procedures You'll hone your...

  • Customer Service

    1 week ago


    Chennai, Tamil Nadu, India Pentoz technology Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    About Pentoz TechnologyPentoz Technology is a global innovation company at the forefront of digital transformation, offering services across mobile app development, AI, blockchain, web design, and emerging tech solutions. We're passionate about creating smart solutions that empower businesses and elevate user experiences.Job SummaryWe are looking for a...

  • Customer Service

    1 week ago


    Chennai, Tamil Nadu, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer support

    1 week ago


    Chennai, Tamil Nadu, India Iccs Full time ₹ 84,000 - ₹ 1,80,000 per year

    Job Title: Customer Support Executive (CM Helpline)Government call centreCompany: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:6AM to 2PM (or)2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Location : Government data centre road, surya nagar, kotturpuram, chennai, tamilnadu Job...

  • Customer Support

    11 hours ago


    Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    TCS is Hiring - Customer SupportLocation - Chennai Responsibility: Respond to customer inquiries regarding products, orders, returns, and servicesResolve customer complaints with empathy and efficiencyMaintain a high level of product knowledge to assist customers accuratelyEscalate complex issues to the appropriate departments when necessaryDocument...

  • Customer Support

    2 weeks ago


    Chennai, Tamil Nadu, India Jobs for Humanity Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...

  • Customer Service

    2 days ago


    Chennai, Tamil Nadu, India Elsevier Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Do you like to work as an integral part of the Customer Service Order to Cash department?Would you like to provide outstanding customer experience to our internal and external customers?About TeamOur Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners. We work collaboratively in...

  • Customer Service

    6 days ago


    Chennai, Tamil Nadu, India Homegenie Building Products Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Homegenie Building Products Pvt Ltd req Customer Service & Installation ManagerInterested candidates can you share your resume on this no : Company: Homegenie Building Products Pvt. Ltd.Location: Chennai (Head Office / Factory – Poonamallee Bypass Road, Vanagaram, Chennai – About UsHomegenie Building Products Pvt. Ltd. is a 17-year industry leader in...


  • Chennai, Tamil Nadu, India Glint Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Glint is India's first hyperlocal company for autocare based out of Chennai.We've created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance. Glint's near term vision is to play a vital role in this gig economy and create a strong brand value by providing a highly...