Customer Support

2 hours ago

Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

TCS is Hiring - Customer Support

Location - Chennai

Responsibility:

  • Respond to customer inquiries regarding products, orders, returns, and services

  • Resolve customer complaints with empathy and efficiency

  • Maintain a high level of product knowledge to assist customers accurately

  • Escalate complex issues to the appropriate departments when necessary

  • Document customer interactions and feedback in the CRM system

  • Collaborate with internal teams (sales, logistics, warehouse) to ensure customer satisfaction

  • Stay updated on company policies, promotions, and product changes

  • Prepare and share operational reports with internal stakeholders and clients, offering insights and recommendations

  • Ensure accurate documentation and strict adherence to client-specific guidelines and compliance standards

  • Identify and drive process improvement and automation opportunities to enhance operational efficiency and customer experience.

Location

Chennai

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

374417

Desired Skills

Customer Service

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

  • Customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India Jobs for Humanity Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Iccs Full time ₹ 84,000 - ₹ 1,80,000 per year

    Job Title: Customer Support Executive (CM Helpline)Government call centreCompany: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:6AM to 2PM (or)2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Location : Government data centre road, surya nagar, kotturpuram, chennai, tamilnadu Job...

  • Customer Support

    2 days ago

    Chennai, Tamil Nadu, India V-Edge Software Labs Full time ₹ 3,60,000 per year

    Role: Customer Support - SupervisorJOB DESCRIPTION:Education: Diploma / Any degree.Experience: 3-5 years of experience in Customer Support, Logistics or A Related Field.Required Characteristics:Proficiency in Oracle software & Order Management Systems. Proficiency in Microsoft 365 application including Word, Excel, PowerPoint & Outlook. Ability to...

  • Customer Support

    3 days ago

    Chennai, Tamil Nadu, India Botree Software International Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,36,000 per year

    Responsibilities (Travel Required)Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAsManage customer expectations of response time, issue resolution and quality supportGenerate report on need basisTechnical SupportTechnical SkillsBasic knowledge of...

  • Customer Support

    6 hours ago

    Chennai, Tamil Nadu, India Dekoit Full time ₹ 10,000 - ₹ 12,000 per year

    Job Description: Understand the business thoroughly. Provide all support to clients and customers.  Sort all calls/mails and forward all mails to corresponding depts. Provide technical/business assistance to clients/customers over call. Regulate customer feedbacks on all portals asses them periodically.   Qualification: Freshers or 1 to 2 years...

  • Customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Greetings from TeleperformanceHiring for Customer Support - Voice Process - Day Shift - Banking ProcessLooking for immediate joinersOn Role: Customer Service associate - Handling the banking related queries of the customers via callsFreshers & experienced can applyMandatory: Speaking in Good English + any one language like Telugu or Malayalam or Kannada or...

  • Customer Support

    1 week ago

    Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Dear Candidate,Job Role : Customer Support ExecutivePackage :FOR FRESHERS - 3 LPAFOR EXPERIENCED - 4.5 LPAJob responsibilities· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.·...

  • Customer Support

    2 days ago

    Chennai, Tamil Nadu, India Fomra Housing And Infrastructure Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    We are looking for an Customer support executive, who have exp in 1+ years with excellent communication skills.Location: Anna Nagar EastFemale onlysalary: 30k-40kTiming:9.30am to 6.30pmWorking days: Monday-Saturdayinterested can call

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India b97a1b19-c373-472e-839a-5ea9c151b598 Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    TvsCustomer supportHindi/malayalam/kanada candidate sNo sales or targetPerungudi locationMale rotational shiftFemale general shiftJob Type: Full-timePay: ₹18, ₹22,000.00 per monthWork Location: In person

  • Customer support

    10 hours ago

    Chennai, Tamil Nadu, India Golden Opportunities Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job title: Customer support - Senior Associate / Team LeadMin 2 years of experience in retail or e-commerce operations.Strong understanding of retail merchandising, inventory, and order management systems.Excellent communication and leadership skills.Proficiency in e-commerce platforms, Merchandising, analytics tools.Ability to drive strategic initiatives...