Customer Support
10 hours ago
TCS is Hiring - Customer Support
Location - Chennai
Responsibility:
Respond to customer inquiries regarding products, orders, returns, and services
Resolve customer complaints with empathy and efficiency
Maintain a high level of product knowledge to assist customers accurately
Escalate complex issues to the appropriate departments when necessary
Document customer interactions and feedback in the CRM system
Collaborate with internal teams (sales, logistics, warehouse) to ensure customer satisfaction
Stay updated on company policies, promotions, and product changes
Prepare and share operational reports with internal stakeholders and clients, offering insights and recommendations
Ensure accurate documentation and strict adherence to client-specific guidelines and compliance standards
Identify and drive process improvement and automation opportunities to enhance operational efficiency and customer experience.
Location
Chennai
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
374417
Desired Skills
Customer Service
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE
-
Customer Support
2 weeks ago
Chennai, Tamil Nadu, India Jobs for Humanity Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...
-
Customer support
1 week ago
Chennai, Tamil Nadu, India Iccs Full time ₹ 84,000 - ₹ 1,80,000 per yearJob Title: Customer Support Executive (CM Helpline)Government call centreCompany: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:6AM to 2PM (or)2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Location : Government data centre road, surya nagar, kotturpuram, chennai, tamilnadu Job...
-
Customer Support
3 days ago
Chennai, Tamil Nadu, India V-Edge Software Labs Full time ₹ 3,60,000 per yearRole: Customer Support - SupervisorJOB DESCRIPTION:Education: Diploma / Any degree.Experience: 3-5 years of experience in Customer Support, Logistics or A Related Field.Required Characteristics:Proficiency in Oracle software & Order Management Systems. Proficiency in Microsoft 365 application including Word, Excel, PowerPoint & Outlook. Ability to...
-
Customer Support
12 hours ago
Chennai, Tamil Nadu, India Dekoit Full time ₹ 1,00,000 - ₹ 1,20,000 per yearJob Description: Understand the business thoroughly. Provide all support to clients and customers. Sort all calls/mails and forward all mails to corresponding depts. Provide technical/business assistance to clients/customers over call. Regulate customer feedbacks on all portals asses them periodically. Qualification: Freshers or 1 to 2 years...
-
Customer Support
11 hours ago
Chennai, Tamil Nadu, India Inovance Technology Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesResponsible for handling customer inquires and complaints professionally and efficiently.Ability to process customers orders and payments accurately and in a timely fashion.Maintaining accurate and up-to-date customer records and documentation.Handling incoming and outgoing mail and deliveriesEvaluating the quality of all services and...
-
Customer Support
1 week ago
Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 2,50,000 - ₹ 5,00,000 per yearGreetings from TeleperformanceHiring for Customer Support - Voice Process - Day Shift - Banking ProcessLooking for immediate joinersOn Role: Customer Service associate - Handling the banking related queries of the customers via callsFreshers & experienced can applyMandatory: Speaking in Good English + any one language like Telugu or Malayalam or Kannada or...
-
Customer Support
1 week ago
Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,60,000 - ₹ 5,40,000 per yearDear Candidate,Job Role : Customer Support ExecutivePackage :FOR FRESHERS - 3 LPAFOR EXPERIENCED - 4.5 LPAJob responsibilities· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.·...
-
Customer Support
3 days ago
Chennai, Tamil Nadu, India Fomra Housing And Infrastructure Full time ₹ 3,00,000 - ₹ 4,00,000 per yearWe are looking for an Customer support executive, who have exp in 1+ years with excellent communication skills.Location: Anna Nagar EastFemale onlysalary: 30k-40kTiming:9.30am to 6.30pmWorking days: Monday-Saturdayinterested can call
-
Customer support
18 hours ago
Chennai, Tamil Nadu, India Golden Opportunities Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob title: Customer support - Senior Associate / Team LeadMin 2 years of experience in retail or e-commerce operations.Strong understanding of retail merchandising, inventory, and order management systems.Excellent communication and leadership skills.Proficiency in e-commerce platforms, Merchandising, analytics tools.Ability to drive strategic initiatives...
-
Customer Support Associate
16 hours ago
Chennai, Tamil Nadu, India Glint Full time ₹ 2,00,000 - ₹ 6,00,000 per yearGlint is India's first hyperlocal company for autocare based out of Chennai.We've created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance. Glint's near term vision is to play a vital role in this gig economy and create a strong brand value by providing a highly...