Technical Support Agent

1 week ago


Hyderabad, Telangana, India Torenia Technologies Pvt Ltd Full time ₹ 33,500 - ₹ 39,500 per year

Job Title: Customer Service / Sales Executive – Tech CS Process

Location: Jaipur/Indore

Employment Type: Full-Time

Freshers also can apply

. We are expanding our Tech CS process team in Jaipur and looking for enthusiastic professionals to join immediately.


Key Responsibilities

Handle inbound and outbound customer interactions via calls/chat/email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling/cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.


Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.


Compensation

Customer Service/Sales Exp.: ₹33,500 CTC + ₹1,500 PLI

Exp.: ₹39,500 CTC + ₹1,500 PLI

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹41,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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