Voice CS

Customer Support – Voice Process (US Shift) role at Tech MahindraJob Opportunity: Customer Support Associate – Voice Process (US Shift)Location: Noida sec 62 embassy galaxyCompany: Tech MahindraShift: US Shift (Night Shift)**Employment Type: Full-Time | On-siteAbout the RoleWe are looking for enthusiasticandcustomer-focused individuals to join our...

Incident recovery within SLA Network configuration audits 2nd level operation engineers' performance during shift time and share the knowledge and proper guidelines to assure their work quality and process consistency Self-driven, self-motivated, ambitious, effective, and efficient in customer service skills Must have Good Communication skills (verbal &...

Profile Specs Verizon - Telecom Voice Verizon – Semi-Tech Voice Process Type Voice International Voice International Process Domain Telecom Telecom Geography US US Work Location Noida Noida Interview Rounds . RMG Screening – Video, OPS TL Round –Face to Face, Versant , score 60 is needed . RMG Screening – Video, OPS TL Round –Face to Face, Versant...

Role & responsibilitiesHiring for Customer Support RepresentativeNon Voice process ( Chat and email)Min 6 months exp in CS or bpo5 days working2 days rotational offsSalary upto 3.2 LPALocation is Noida sector 142Only IMMEDIATE JoinersCab facilities in odd hours (time window of odd hour is 7pm to 6am)Interested candidates can share their cv on

Descriptiono Excellent knowledge of end-to-end O2C process.o Should have performed Billing, query handling with good communication skills.o good knowledge on account receivable principle and conceptso Contact with customers via email and MS Teams on a day-to-day basis. o Act as Voice of the Customer internally to represent customer needs and wants. o...

If copy-pasting replies to customer queries is support for you, we don't want you.At JoyzAI, we believe CS is ONLY about empathy and solutions, rather than copy-pasting replies to customers.We are looking for a Account Executive who will be the voice of JoyzAI for our clients. You'll handle queries, troubleshoot issues, and guide customers towards loyalty...

About Us is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costsHow do we do itRezo's AI-Powered contact center...

If copy-pasting replies to customer queries is support for you, we don't want you.At JoyzAI, we believe CS is ONLY about empathy and solutions, rather than copy-pasting replies to customers.We are looking for a Client Growth Executive who will be the voice of JoyzAI for our clients. You'll handle queries, troubleshoot issues, and guide customers towards...

Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping...

Senior/Lead Customer Success Manager (Enterprise)Location:Bengaluru / Noida / MumbaiFunction:Customer SuccessReports to:Director, Customer SuccessAbout LeadSquaredLeadSquared is a fast-growing SaaS company in the CRM and revenue acceleration space. We empower organizations across BFSI, EdTech, Healthcare, and other emerging verticals to drive high-velocity...