Crm Analyst

2 days ago


Delhi NCR New Delhi SHALIMAR BAGH, India Novelty Paint House Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

CRM Lead Analyst

Role Summary:

Responsible for analyzing lead data, identifying trends, and recommending strategies to improve lead quality and conversion rates.

Key Responsibilities:

  • Track lead activity across channels in the CRM.
  • Provide detailed reports on lead conversion, drop-off points, and ROI.
  • Identify high-performing lead sources and recommend investment strategies.
  • Work with sales to align lead handover processes.
  • Support CRM system enhancements to improve lead tracking.

Skills/Requirements:

  • Proficiency in CRM reporting and analytics tools.
  • Strong data analysis and visualization skills.
  • Knowledge of customer acquisition funnels.Role & responsibilities

Preferred candidate profile



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