Crm Analyst
2 days ago
CRM Lead Analyst
Role Summary:
Responsible for analyzing lead data, identifying trends, and recommending strategies to improve lead quality and conversion rates.
Key Responsibilities:
- Track lead activity across channels in the CRM.
- Provide detailed reports on lead conversion, drop-off points, and ROI.
- Identify high-performing lead sources and recommend investment strategies.
- Work with sales to align lead handover processes.
- Support CRM system enhancements to improve lead tracking.
Skills/Requirements:
- Proficiency in CRM reporting and analytics tools.
- Strong data analysis and visualization skills.
- Knowledge of customer acquisition funnels.Role & responsibilities
Preferred candidate profile
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