Field Collection Officer

16 hours ago


Bengaluru Gurugram Mumbai, India Tanserv Business Process Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibilities:

  • Visit delinquent client in assigned areas for B2B payment collection & follow up.

  • Maintain accurate records of all collection activities and interactions with client.

  • Visit clients to remind them of overdue payments.

  • Investigate and resolve any discrepancies or issues with customer accounts.

  • Provide good service and maintain a professional demeanor at all times.

  • Collaborate with internal teams to address customer concerns and improve collection processes.

  • Take care of the documentation & invoicing.

Requirements:

  • Bachelor's degree.

  • Proven experience in B2B payment collections

  • Good communication and negotiation skills.

  • Ability to work independently and manage time effectively.

  • Basic computer skills



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