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Procurement Helpdesk Support
2 weeks ago
Position Summary
This role consists of supporting the Ariba users for any queries and incidents by providing the accurate answers & support, of providing regular training to the Ariba users and of managing the Ariba Access Rights.
Key Result Areas
Procurement Helpdesk Support
§ Collect queries from Ariba users and classify them by type and by priority.
§ Answer/solve timely queries.
§ Develop and communicate Q/A for Ariba Users.
§ Develop Training Materials and Ariba User Guidelines.
§ Perform regular trainings to different type of users.
Ariba User Access Management
§ Collect request for access to Ariba and control the rationale.
§ Implement the access rights dully validated.
§ Perform regular user access rights to deactivate unnecessary accesses, implement and document the results.
Key Skills
Efficiency
Strong analytical skills.
Ability to synthesize.
Ability to consolidate large volume of data into structured and simple outputs.
Ability to arbitrate and prioritize.
Ability to interact with all levels of the organization.
Solutions and results oriented.
Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge.
Accountability
Capacity to learn.
Ability to undertake initiative.
Customer service.
Ability to innovate and seek for advances in technology and practices.
Communication
Excellent written and verbal communication.
Networking skills: Ability to liaise with members of other functions.
Ability to work and communicate with different cultures, levels and organizations world-wide.
Finance
Finance Acumen
Procurement proficiency
ARIBA proficiency
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
