Customer Support
5 hours ago
iTriangle
iTriangle Infotech, a leading player in the Telematics industry, is expanding its operations across India and extending its presence to the Middle East and Africa. With a robust technology stack in both hardware and software solutions, we are committed to delivering exceptional value in the IoT and Telematics space. iTriangle has launched a nex-gen Dashcam that provides innovative safety solutions.
1-4 Years of Experience
Managing the Common Layer Certificate Generations.
o Ensuring SLA/TAT (The Bugs/lssues/Tickets raised are resolved).
o On time Technical Support for all the customers.
o lndependently understand and analyze the problem faced by the customers and
share the detailed explanation with the clients on the problem and solution
provided.
o Be a subject matter expert and remain up to date with the latest developments of
the product.
o Customer support as they approach for service.
o Communicating the escalations to reporting manager and ensuring issues
resolved.
o Handling customers' outbound and inbound calls.
e When dealing with ambiguity, work with the external (Customers & Vendors) and
lnternal Stakeholders (Technical, Operations and Account Management teams)
and ensure SLAs are always met.
o Responsible for voice and non-voice communication with customers.
o Preparing device tracking data and sharing with customers.
o Coordination with filed engineers for scheduling the customer place.
o Guiding customers to solve the basic troubleshooting.
o Preparing and submission of monthly customer invoice.
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India 1path2peace Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Support (Healthcare) professional. The Customer Support representative will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and documenting issues. Day-to-day tasks include addressing customer concerns, troubleshooting problems, and...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India 2coms Full timeSUMMARYCustomer Service Representative Technical / Functional SupportSummary We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives.In this role, you will provide functional, technical, and administrative support to resolve customer problems and queries in a fast-paced global...
-
Customer support
2 weeks ago
Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 1,50,000 - ₹ 2,00,000 per yearJob descriptionJob Title: Senior Customer Service RepresentativeLocation: BangaloreDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full Time.Job Summary:We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Rapsys Technologies Pte. Ltd Full time ₹ 1,50,000 - ₹ 1,80,000 per yearJob Profile: Customer Support Executive (Chat/Email Process)Process: Customer Support – Handling customer queries and concerns via chat and email channels.Salary: ₹15,000 (in-hand per month).Working Hours: 9 hours per day.Work Days: 6 days a week, with 1 rotational weekly off.Location: Bengaluru, SHR Road.Key Responsibilities:Responding promptly to...
-
Customer Support
4 hours ago
Bengaluru, Karnataka, India 2coms Full time ₹ 3,00,000 per yearSUMMARY International Customer Support RepresentativeSummaryWe are seeking a highly motivated and customer-focused individual to join our team as an International Customer Support Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to clients across different time zones. This role...
-
Customer Support
7 days ago
Bengaluru, Karnataka, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRoles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Work effectively in a fast-paced environment to meet productivity targets.Collaborate with team members to achieve common goals.Analyze customer feedback and suggest improvements.Maintain accurate...
-
Customer support
2 weeks ago
Bengaluru, Karnataka, India 2coms Full time ₹ 3,36,000 - ₹ 6,72,000 per yearSUMMARY International Voice Process Representative==============================SummaryWe are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Plan The Unplanned Full time ₹ 10,000 - ₹ 1,20,000 per yearCustomer Support & Sales Conversion ExecutivePlan The Unplanned – Bangalore (Hybrid)Are you passionate about travel and love connecting with people?Plan The Unplanned (PTU), one of Bangalore's fastest-growing trekking communities, is looking for a Customer Support & Sales Conversion Executive to join our team. What You'll DoHandle incoming calls,...
-
Customer Support
7 days ago
Bengaluru, Karnataka, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearHandle customer inquiries and resolve issues professionally.Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Required Candidate profileMinimum 1 year of experience in customer support, preferably in an international voice process setting. Excellent communication and...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Kazam EV Tech Private Limited Full time ₹ 3,00,000 - ₹ 3,50,000 per yearJob Title: Customer SupportLocation: BangaloreExperience: 1 to 3 yearsLanguage Known - Malayalam, Hindi, English (Native Language)Job DescriptionEducation Qualification:Any graduate with good analytical skills (BCA / B.Sc. Computer Science background preferred)1 to 3 years of experienceDesired Skills:Self-motivated with excellent communication skills in...