Education Counselor

Job Title: Admission Counselor

Location: SSIM Campus Dwarka Delhi/Sector-2 Noida (UP)

Job Type: Full-time

Department: Admissions/Marketing

Reports to: Admission Manager / Director of Admissions

Job Summary:

We are looking for a dynamic and motivated Admission Counselor to join our team. The ideal candidate will be responsible for guiding prospective students through the admissions process, answering inquiries, conducting interviews, and helping them make informed decisions about their educational goals. The counselor will serve as a key liaison between the institution and potential students, representing the organization with professionalism and integrity.

Key Responsibilities:

• Respond to inquiries from prospective students and parents via phone, email, in-person, or online platforms.

• Provide detailed and accurate information about programs, courses, tuition fees, scholarships, admissions criteria, and application deadlines.

• Follow up on leads and applications to ensure successful conversion of inquiries to enrollments.

• Counsel students on career paths, program selection, and higher education options that align with their goals.

• Conduct campus tours, virtual counseling sessions, and attend education fairs/seminars/webinars.

• Maintain and update student records in the CRM/database system.

• Assist students throughout the application and enrollment process, including document verification, entrance exams and payment processes.

• Build and maintain strong relationships with students, parents, and consultants.

• Collaborate with the marketing and outreach team to support promotional campaigns and student recruitment drives.

• Prepare and present regular reports on enrollment statistics and lead conversion performance.

• Meet or exceed individual and team admission targets.

Qualifications:

• Bachelor's degree in Education, Marketing, Communication, or a related field. Master's also can apply.

• 1–3 years of experience in admissions, counseling, sales in education field

• Excellent verbal and written communication skills in English (other regional languages are a plus).

• Strong interpersonal and persuasive skills.

• Ability to multitask, prioritize, and manage time effectively.

• Proficiency in MS Office and CRM tools.

• Knowledge of the education sector, academic programs, and career guidance.

Preferred Attributes:

• Empathetic and student-centered approach.

• Goal-oriented with a passion for education and helping students succeed.

• Flexibility to work evenings and weekends during peak admissions seasons.

• Strong public speaking and presentation skills.

Compensation & Benefits:

• Competitive salary and performance-based incentives.

• Opportunities for professional development and training.

• Dynamic and inclusive work environment.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Work Location: In person