Associate Lead Quality Analyst

2 weeks ago


Noida, Uttar Pradesh, India Crownstack Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Essential Duties & Responsibilities:

  • Automate UI Test Cases in Playwright & API Test Cases in Postman
  • Be well-versed with various types of testing techniques (Functional, Non-Functional, Specialized Testing Techniques)
  • Design and maintain manual test cases for assigned projects.
  • Assist in developing comprehensive test plans and strategies for the project, considering project requirements and timelines.
  • Collaborate with development and product teams to analyze, debug, and resolve design and quality issues.
  • Create & Review Test Scenarios, Test Signoff Reports
  • Monitor test progress, identify issues and risks, and take proactive measures to mitigate them.
  • Conduct root cause analysis to identify underlying issues and prevent the recurrence of defects.
  • Identify opportunities for automation and optimization of QA processes to improve efficiency and effectiveness.
  • You will be responsible for maintaining the best testing practices in your team.

Requirements & Skills:

  • 5-8 years of testing experience overall
  • Proven track record of delivering high-quality, stake projects in an agile environment
  • Good experience in Creating Test Plans, Test Strategies, setting up Testing Environments, and Understanding the business requirements
  • Intermediate expertise in writing SQL queries
  • Good experience on Playwright automation framework
  • Good experience with Javascript/Typescript
  • Decent exposure to API testing using Postman or any other similar tool
  • Excellent exposure to testing Mobile and web Applications, mostly in SaaS based products
  • Ability to write excellent test cases covering all useful scenarios and negative test cases
  • Excellent written and verbal communication skills
  • Excellent documentation skills along with writing good reports
  • Good experience with GIT source control and associated plugins
  • Must have experience in running regression or smoke testing suites
  • Must have experience in deciding priorities of test cases and managing all test case scenarios
  • Must have experience in handling customers directly without need of supervision

Good to have:

  • Working knowledge of other Test Automation tools - Selenium, Appium, Cypress
  • Good knowledge of Agile, Scrum
  • Exposure of AWS and MS Azure Fundamentals
  • Configuring build or continuous integration tools (e.g. Github Actions, Azure DevOps, Ant, Maven, Shell, PowerShell)
  • Understanding SonarQube and writing clean code best practices
  • Knowledge of Load Automation tools - Jmeter
  • Experience with risk, compliance, and documentation Management
  • Experience with Atlassian JIRA and Confluence for managing the application lifecycle
  • Experience with Testrails, Testlink, or other Test management tool

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