End User Account Manager

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

In this customer-facing sales role, you will be expected to build relationships with our customers executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation's important areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, the best IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.

You will establish and maintain relationships at assigned accounts in Automotive/Tire industry in the western part of India including our End-users and System Integrators, while coordinating the activity with distributors to ensure efficient utilization of resources.

You will be reporting to Sales Manager End-User - Auto/Tire. You will be based in PUNE, Maharashtra.

Your Responsibilities:

• You will achieve allocated sales target in products, services and solutions by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.
• You will nurture growth in existing account and acquisition of competition / new accounts.

• You will lead improvement in customer satisfaction for assigned account packages.

• Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.

• Lead the relevant stakeholders, internal and partners (Distributors, System Integrators, OEMs, etc) in the execution of every tactical action in pursuit of the strategic objectives defined in the Account Plans.
• Spend at least 70% of time in customer-facing activities in support of account plans.
• Adopt the company's disciplined approach to managing sales opportunities and front log using available sales tools.
• Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.
• Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
• Stay current on Industry trends, competitors, market drivers and RA offerings.
• Perform any other relevant duties as and when assigned by Manager

The Essentials - You Will Have:

• Degree in Engineering or a related discipline.
• Good knowledge about Automotive and Tire industry.
• Experience in an industrial production environment, involved in the management or delivery of solution-based outcomes
• Minimum of 5 or more years of Sales experience into Automotive and Tire industry.
• Software experience will be an added advantage - PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics.

The Preferred - You Might Also Have:

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.