
Customer Service Operations Support
1 week ago
Job Summary
We seek a talented & passionate Back Office Support to join our team. The successful candidate will provide all the back-office support to the customer service team.
Role & responsibilities
- Order processing
- Handling queries from the Customer Service team
- Liaising with Pharmacies regarding stock and shipment
- Deal with courier companies for shipping queries & claims
- Handling a chargeback, payment disputes and processing payments
- Prepare various reports
- Manage orders and associated queries
Requirements:
- 2-3 Years of experience as customer support representative
- Any graduate
- Basic knowledge of MS Office
- Good Communication & Problem Solving
- Good knowledge of internet and e-commerce sites
- Very good written and spoken English language skills
The Benefits :
- Service recognition awards.
- Market-leading pay rates
- Regular social and team-building activities.
- Maternity & Paternity Benefits
- Medical Insurance Benefits
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