Customer Success Specialist
1 day ago
Job Description ItJob Purpose: To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business:Responds to inquiries.Expedites critical orders.Communicates dispositions.Researches and resolves problems.Research orders.Provides quote preparation.Orders tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and-or other such support to sales team members and-or external customers.Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Performs other duties as assigned.Responsibilities:Customer value realisationCustomer satisfactionRevenue growthIncreased adoptionKnowledge, Skills and Experience:>3 to 5 Years of relevant work experienceRequired Education: Bachelor's DegreeAble to execute instructions and to request clarification when needed.Able to recognize and attend to important details with accuracy and efficiency.Candidate must know ItalianAble to communicate clearly and convey necessary information.Able to collaborate and build solid, effective working relationships with others.Key SkillsWhat's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement? Apply anyway. At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking forWe are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
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Customer Success Specialist
3 days ago
Chennai, Tamil Nadu, India GESTAMP AUTOMOTIVE CHENNAI PVT LTD Full time ₹ 6,30,000 - ₹ 15,68,037 per yearA Customer Success Specialist's job is to manage the customer relationship post-sale, ensuring they gain maximum value from the product and are satisfied, which promotes retention and growth for the company. Key responsibilities include client onboarding, providing product training and support, monitoring customer health and engagement, resolving issues,...
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Customer Success Specialist
5 days ago
Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 30,00,000 - ₹ 60,00,000 per yearCustomer Success Specialist Non-Voice (International Process)Location: ChennaiShifts: 24x7 RotationalEducation: GraduateContract: Permanent Immediate Joiners PreferredRole Overview:Join Teleperformance to support a US-based insurance process. Handle customer queries via non-voice channels, process applications, and ensure high satisfaction with professional...
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Customer Success Specialist
2 weeks ago
Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 2,40,000 - ₹ 4,20,000 per yearJob Title: Customer Success Specialist - Non Voice Process (Excellent Communication Required- Both Verbal and Written)Location: ChennaiContract: PermanentGrade: 1Teleperformance is recruiting Customer Success Specialist for an International Process based in USA.Who we are:Teleperformance is a French MNC that offer Customer experience management services in...
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Customer Success Specialist
1 day ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 4,00,000 - ₹ 8,00,000 per yearSpecialist - Customer Success (Mid Tier) Job Description Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: ● Engage proactively with customers using the engagement model (based on customer...
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Customer Success Specialist
1 week ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpecialist - Customer Success (Mid Tier) Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse...
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Customer Success Specialist
2 weeks ago
Chennai, Tamil Nadu, India Tango Eye Full timeAbout Us:TangoEye, a Lenskart company, specializes in AI-powered video analytics, transforming CCTV data into actionable insights that help retailers understand customer shopping behaviors and evaluate staff efficiency.By joining our team, you'll have the opportunity to work at the cutting edge of technology, driving significant improvements in retail...
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Specialist - Customer Success
2 weeks ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable,quick to implement, and designed for the end user. Headquartered in San Mateo, California,Freshworks has a global team operating from 13 global locations to...
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Specialist - Customer Success
2 weeks ago
Chennai, Tamil Nadu, India freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable,quick to implement, and designed for the end user. Headquartered in San Mateo, California,Freshworks has a global team operating from 13...
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Specialist - Customer Success (Mid Tier)
5 days ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Customer Success Executive
5 days ago
Chennai, Tamil Nadu, India Apna Full time ₹ 4,50,000 - ₹ 7,50,000 per yearAbout the Team The Enterprise business unit at Apna owns revenue, sales and customer retention at Apna. The team comprises 3 sub-units - Sales, marketing, and Revenue Operations, which includes Customer Success Management. The sales team is divided based on industry expertise while the customer support team and marketing teams are horizontal. The team plays...
