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Customer Success Specialist
2 weeks ago
Customer Success Specialist Non-Voice (International Process)
Location: Chennai
Shifts: 24x7 Rotational
Education: Graduate
Contract: Permanent
Immediate Joiners Preferred
Role Overview:
Join Teleperformance to support a US-based insurance process. Handle customer queries via non-voice channels, process applications, and ensure high satisfaction with professional communication.
Must-Haves:
- 1+ year in International Customer Support or Banking
- Excellent English (written & verbal)
- Typing speed: 35 WPM
- Strong problem-solving & analytical skills
- Willingness to work night shifts
Good to Have:
- Insurance/Underwriting experience
- Quick navigation & web research skills
- Team-oriented & resilient attitude
Interested candidates can directly reach out to
HR Steffie