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Customer Success Specialist

2 weeks ago


Chennai, Tamil Nadu, India Teleperformance (TP) Full time

Customer Success Specialist Non-Voice (International Process)

Location: Chennai

Shifts: 24x7 Rotational

Education: Graduate

Contract: Permanent

Immediate Joiners Preferred

Role Overview:

Join Teleperformance to support a US-based insurance process. Handle customer queries via non-voice channels, process applications, and ensure high satisfaction with professional communication.

Must-Haves:

  • 1+ year in International Customer Support or Banking
  • Excellent English (written & verbal)
  • Typing speed: 35 WPM
  • Strong problem-solving & analytical skills
  • Willingness to work night shifts

Good to Have:

  • Insurance/Underwriting experience
  • Quick navigation & web research skills
  • Team-oriented & resilient attitude

Interested candidates can directly reach out to

HR Steffie