Windows Engineer – L3

1 day ago

Ahmedabad, Gujarat, India SI2 Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Location: Vadodara / Ahmedabad

Job Type: Full Time / Onsite

Department: IT Infrastructure

Shift: Rotational Shift

Experience: 13-18 Years

Must Have Skills: Expertise on ADDS/DNS/DHCP/GPO/Performance tuning, VMware Infra Management, Backup Administration

Good To Have Skills: CommVault Backup Management, Exchange Server Management, Logic Monitor, Box

Skills:

  • Windows Expert preferably on Windows Server, VMware, Citrix Infra, Nutanix platform
  • Adhere best practices of ITIL
  • Expertise in DNS, DHCP, DFS and Active Directory
  • Advance windows OS installation, configuration and troubleshooting
  • Good knowledge of OS performance fine tunning
  • Share Permission management and migration of Shares
  • Patch, Vulnerability and remediation Management
  • Knowledge of monitoring & Management tools like logic Monitor, VCenter, SolarWinds etc.
  • Functional Knowledge of SCCM
  • Hands-On experience on storage and multipathing
  • Advance Microsoft cluster configuration, Management and troubleshooting
  • VMWare Virtualization configuration, management & troubleshooting issues for performance.
  • Hands-On experience of Citrix VDI environment.
  • Working knowledge of Backup and restoration solution (Commvault Preferred)
  • Certificate Management
  • Co-ordinate with Vendors
  • Physical RAID configuration and troubleshooting
  • Good Knowledge of MSSQL and troubleshooting between OS and database
  • Working Knowledge of ITSM tools. (Service Now Preferred)
  • Cross platform awareness

Roles & Responsibilities:

  • Carry out the complex level of troubleshooting on Windows Server OS
  • Participate in Change Management meetings, Review Technical designs
  • Sync up with Management, Prepare reports and capacity planning
  • Train/Monitor L1/L2 teams, Handle Major Incidents
  • Timely update of INC/RITM and providing RCA within SLA
  • Timely execution of Change requests as scheduled
  • Designing, and implementation of Server Infrastructure
  • Working with Vendors Support to mitigate the issue
  • performance analysis of data using monitoring Tool
  • Identify and Analyse performance improvement areas and prepare detailed plan for execution
  • Carry out OS, application and firmware upgrades as and when required
  • Implementation of solutions as per Scope defined
  • Work towards automation of everyday repeated tasks
  • Troubleshoot VDI issues.
  • Work on problem ticket, identify root cause, prepare and review RCA documents.
  • Manage and troubleshoot Virtualization Platforms.
  • Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving overall customer experience.
  • Should work towards enhancement of his skill set on a continual basis.
  • Coordinate with Onsite team for updates/KT/Documentations/Tasks.

Qualifications: B. Tech/B.E. Computers/IT, Graduation/PG in Computers/IT

Certifications: MCSE, VCA/VCP, ITIL

Job Category: Windows Engineer - L3

Job Type: Full Time / Onsite

Job Location: Ahmedabad Vadodara

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