L2 Support Engineer

3 days ago

Hyderabad, Telangana, India People Prime Worldwide Full time

Title :
L2 Support Engineer ( .NET./ Cobol (AS400)/ Java / C++)

Location:
HYD/ Pune

Experience:
6+
years

Senior : 7+ years

Lead : 10 + Years

Employment Type:
Permanent

Notice Period:
Immediate Joiners Only

Must:
Automobile Industry Experience& DMS Experience

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Description

Experience : 4+ years

  • Provide L2 support for applications developed in Mainframe, Cobol, Java/C++, hosted on Client Infrastructure, and using SQL databases.
  • Troubleshoot and resolve application issues, ensuring minimal disruption to business operations.
  • Monitor application performance and system health, identifying and addressing potential issues proactively.
  • Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems.
  • Perform root cause analysis for recurring issues and implement permanent solutions.
  • Develop and maintain documentation for troubleshooting steps, issue resolution, and standard operating procedures.
  • Assist in the deployment and configuration of applications and updates * Execute SQL queries to retrieve data, diagnose issues, and provide insights for application support.
  • Participate in on-call rotation to provide 24 7 support for critical applications.
  • Communicate effectively with users, providing updates on issue resolution and system status.
  • Proven experience in application support, specifically with Mainframe, Cobol, or Java and C++.
  • Strong understanding of Object based programming.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Willingness to participate in on-call support rotation

Preferred Skills:

Knowledge of ITIL framework and incident management processes.

Familiarity with automation tools and techniques to streamline support processes.

Previous experience in a financial or technology-driven environment.

Important Note (Please Read Before Applying)

Do
NOT apply
if:

  • You have
    less than 6 years
    or
    more than 12 years
    of experience
  • You are on a
    notice period longer than 15 days
  • You are looking for
    remote only
    (role is hybrid in Hyderabad/Pune)
  • You are a
    fresher or unrelated background

Apply
ONLY if
you meet
ALL
criteria above. Random / irrelevant applications will
not be processed
.

  • ServiceNow Application Support Engineer( L2

    3 days ago

    Hyderabad, Telangana, India Miraki Tech Full time

    Job PurposeWe are hiring a ServiceNow Support Engineer (L2/L3) to manage advanced technical support, resolve escalations, and ensure the stability and performance of the ServiceNow platform. The role includes handling complex incidents, driving RCA, and implementing platform enhancements and integrations.Roles & ResponsibilitiesProvide L2/L3 support for...

  • L2 Production Support

    2 weeks ago

    Hyderabad, Telangana, India Virtusa Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Allocation for Charan ChennareddyUnix, SQL, ITRS, Autosys, uDeployT4 - L2 Application Support Resources required:4 to 5 years of IT experience with Level 2 Application Production support, ITILTechnical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, ConfidenceTools\: ITRS, Autosys, Service Now, uDeployDomain...

  • Hiring For L2

    4 days ago

    Hyderabad, Telangana, India Cerebra Full time

    Title: L2 Silver Peak SD-WAN Network EngineerLocation: HyderabadExp: 8+ yrsNotice Period: 0-30days only MaxRole Summary:The L2 SD-WAN Network Engineer will support the deployment, configuration, and maintenance of Silver Peak (Aruba Edge Connect) SD-WAN solutions. This role focuses on implementing designs, migrations, troubleshooting, and ensuring...

  • Network Engineer L2--C2H

    3 days ago

    Hyderabad, Telangana, India UV Cyber Full time

    We are currently looking for the position of " Network Engineer- L2"Mode of work: Work From OfficeNotice Period: ImmediateInterview Mode:--Candidates must attend F2F interview in Hyderabad(Weekdays only)Primary Skills : Cisco routing, Switching, Palo Alto- Firewall,Sdwan,WirelessJuniper MistDuration of the project: Contract to Hire L2-Network engineer(6...

  • Support Engineer

    3 days ago

    Hyderabad, Telangana, India People Prime Worldwide Full time

    Job Title:Location:Hyderabad (Hybrid)Experience:5+ Years (STRICTLY)Employment Type:PermanentNotice Period:Immediate Joiners OnlyAbout the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a...

  • SOC L2 Analyst

    1 week ago

    Hyderabad, Telangana, India Cling Multi Solutions Full time

    SOC L2 Analyst | Hyderabad & Bangalore | Immediate JoinersLocations :Hyderabad & BangaloreWork Mode :Work From Office 2 Days/WeekShift :Rotational (24/7 Support)Experience :3- 8 YearsAbout The Role SOC L2 AnalystWe are urgently hiring SOC L2 Analysts for a critical cybersecurity requirement. Both interview rounds will be conducted F2F on the same day....

  • Support Engineer

    23 hours ago

    Hyderabad, Telangana, India 9X Technology Full time

    Job Description - Support Engineer- MERN STACKCompany Name- 9X Technology LLCJob Position - Support Engineer- MERN STACKExp - 2+ yearsJob Location- HyderabadJob SummaryWe are looking for a Support Engineer with hands-on experience in the MERN stack to provide application support, issue resolution, and backend troubleshooting for our web applications. The...

  • System Engineer L2

    2 weeks ago

    Hyderabad, Telangana, India Wipro Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job DescriptionJob Title: System Engineer L2Req Id: 111799City: HyderabadState/Province: TelanganaPosting Start Date: 11/17/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

  • PostgreSQL Engineer L2

    5 days ago

    Hyderabad, Telangana, India Genpact Full time

    PostgreSQL Engineer L2Location: HyderabadExperience: 3-5 yearsImmediate joiners preferred.ResponsibilitiesPerform daily monitoring and administration of PostgreSQL databases across various environments.Manage database user accounts, roles, privileges, and schemas as per security guidelines.Perform backup, restore, and routine maintenance activities using...

  • Cluster Engineer

    22 hours ago

    Hyderabad, Telangana, India MNR Solutions Full time

    [Tuesday 6:16 PM] Aakanksha Saxena Role – :  Cluster Engineer (L1/L2) Skill Set – Windows desktop OS , Microsoft Office 2003 or later (2007 preferred), Desktop Support, Troubleshooting,L1/ L2 Support Notice Period- Immediate Joiner/ Within 15 Days Experience range – 3-5 years Location- Hyderabad Mode-Work from Office( 5 days working) Shift- 24*7