Clinic Patient Support Executive- US

3 days ago

Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 12,00,000 - ₹ 21,60,000 per year

Company: CORE CLINICAL SERVICES

Work from office (Need Pune based Candidate only)Shift: Evening/US Shift

Salary: 10,000- 18,000 INR per month

Job Summary

We are seeking a highly organized and compassionate Clinic/ Patient Support Specialist to join our team. This is a telecommuting role where you will be the first point of contact for our US patients and clinical staff, ensuring the smooth and efficient operation of our clinic from a remote setting. Your primary responsibility will be to manage patient communications and perform all administrative duties remotely, playing a crucial part in delivering high-quality healthcare.

This is a US shift position, supporting our US-based operations. The ideal candidate will be a proactive problem-solver with exceptional communication skills and the ability to thrive independently in a virtual work environment.

Key Responsibilities

· Remote Communication & Patient Management:

o Serve as the first point of contact, handling all incoming and outgoing patient and clinical staff communications via phone, email, and other virtual channels.

o Schedule, reschedule, and confirm patient appointments while managing the clinic's master calendar.

o Update and maintain accurate patient records in our Electronic Health Record (EHR) system.

· Administrative & Coordination Duties:

o Handle a variety of clerical tasks, including data entry and preparing documents and reports, all performed remotely.

o Assist with billing inquiries and process payments, ensuring all information is accurate and confidential.

o Act as a key liaison between patients, doctors, nurses, and other clinical staff to ensure seamless communication and coordination of care.

· Operational Efficiency:

o Proactively address and resolve issues related to scheduling, patient inquiries, or clinic operations.

o Maintain strict patient confidentiality in accordance with all relevant regulations (e.g., HIPAA).

o Provide clear and concise instructions to patients regarding their appointments and care plans.

Qualifications

· Any graduate– English Medium Only

· Fresher to 1 year of experience in a US tele calling / support functions.

· Excellent English Communication Skills- Written and Verbal.

· Exceptional phone etiquette and verbal English communication skills.

· Strong organizational skills and attention to detail.

· Ability to work independently and manage time effectively without direct supervision.

· Experience of working with US consumer would be good to have.

Desired Traits

· Female candidates only.

· A compassionate and professional demeanour.

· A natural ability to multitask and prioritize effectively in a fast-paced environment.

· A problem-solving mindset and a proactive approach to work.

· Healthcare Background is a plus.

Application Question

o What would you rate your English Communication skills out of 10?

· Note- Training will be provided.

To Apply

Interested candidates can share their resumes with our Human Resources department at

Job Types: Full-time, Permanent

Pay: ₹10, ₹18,000.00 per month

Application Question(s):

  • How many years of experience you have in US Telly calling?

Work Location: In person

  • US Medical Records Review and Summarization Specialist

    3 days ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 20,000 - ₹ 35,000 per year

    Job SummaryAs a Medical Record Review and Summarization Specialist, you will deliver high-quality summaries of US patient medical records to support litigation, insurance claim adjudication, workers' compensation or personal injury contexts. Work will involve extracting key facts, chronologies, service provider details, injuries, treatments, and outcomes to...

  • Medical Representative

    3 days ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    About Us:Core Clinical Services is a Pune-based Healthcare IT company focused on Clinical Data Management and Analysis. We have an innovative healthcare software solutions to streamline medical workflows and improve patient care. We are looking for a Medical Representative to support the marketing and field promotion of our software products to the...

  • Data Processing Executive

    6 days ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 1,56,000 per year

    Data Processing ExecutiveCORE CLINICAL SERVICES is a Pune-based Health care IT company & for our expansion, we are looking for Data Processing Executive.Qualification:Fresher from well-known college/ university - B.PharmNeed Pune Based Candidates Only.Requirements:· Must have excellent English (reading & writing both).· Should understand medical...

  • Data Processing Executive

    4 days ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 1,20,000 - ₹ 1,56,000 per year

    CORE CLINICAL SERVICES is a Pune-based Health care IT company & for our expansion, we are looking for Data Processing Executive.Qualification:Fresher from well-known college/ university - B.PharmNeed Pune Based Candidates Only.Requirements:· Must have excellent English (reading & writing both).· Should understand medical terminologies very well.· Computer...

  • Data Processing Executive

    3 days ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 10,000 - ₹ 13,000 per year

    CORE CLINICAL SERVICES is a Pune-based Health care IT company & for our expansion, we are looking for Data Processing Executive.Qualification:Fresher from well-known college/ university - B.PharmNeed Pune Based Candidates Only .Requirements:· Must have excellent English (reading & writing both).· Should understand medical terminologies very well.·...

  • Sales & Marketing Executive

    1 day ago

    Deccan Gymkhana, Maharashtra, India solace hair transplant pune Full time ₹ 3,00,000 - ₹ 6,50,000 per year

    Solace is the best facility in Pune for hair transplant surgery since it utilizes considerably smart techniques and delivers the most promising conceivable outcomes to every patient. Our fundamental intent is to fulfil the necessities of every patient.As a marketing executive, you will be responsible for selling our services. This role often includes...

  • Dental Receptionist/Administrator

    3 days ago

    Deccan Gymkhana, Maharashtra, India Vanilla Smiles Dental Clinic Full time ₹ 2,00,000 - ₹ 3,18,926 per year

    We need you to handle the front desk including appointment, accounts, soft skills required for patient interaction.Take care Of the follow ups and over lookin the staff managementJob Types: Full-time, PermanentPay: ₹8, ₹26,577.49 per monthWork Location: In person

  • Client Management Executive

    1 week ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Company Overview:Core Clinical Services is a Pune-based Healthcare IT company offering excellent career opportunities in Clinical Data Management and Analysis. For our IT-Health care company, we have created and health care software and for its marketing we are looking for a skilled Business Development Executive.Job Responsibilities:Identify and connect...

  • Healthcare Data Analyst

    3 days ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Healthcare Data Analyst (BAMS/BHMS Graduate)Pune based candidatesWork from office only.No of Positions: 15Company: Core Clinical ServicesLocation: 1st Floor, Tilak Bhavan, Lal Bahadur Shastri Road, Near Alka Talkies, Pune About the Company:Core Clinical Services is a Pune-based Healthcare IT company offering excellent career opportunities in...

  • HR Executive

    2 weeks ago

    Deccan Gymkhana, Maharashtra, India Hotel Centro Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    HR Executive – Centro HotelsLocation: Pune, IndiaReports to: HR ManagerAbout Centro Hotels:Centro, the flagship brand of SARC Hospitality, is redefining hospitality in India's tier 2 cities. With a focus on heartfelt service, human-centered design, and operational excellence, Centro blends the efficiency of a startup with the warmth of traditional Indian...