Training Manager

Conduct onboarding and refresher training for customer service teams.Develop training modules on communication, process knowledge, and complaint resolution.Evaluate trainees performance and share feedback with managers.Ensure consistent quality and service standards across the team.Identify training gaps and implement improvement plans.

Roles and ResponsibilitiesDesign and deliver training programs for sales teams on product knowledge, soft skills, and process training.Develop learning materials such as manuals, guides, and e-learning modules.Conduct regular training sessions to ensure effective transfer of knowledge and skills to employees.Collaborate with subject matter experts to create...

Job DescriptionJob Title: Quality & Training ManagerReq Id: 104807City: GurugramState/Province: HaryanaPosting Start Date: 10/20/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

Company DescriptionStefto Management Services, established in 2007, has become a trusted leader in Business Processing, offering innovative and comprehensive marketing solutions. Headquartered in Gurugram with operations in various major cities across India, the company maintains a global client base. Stefto specializes in online marketing strategy and...

Job Role:Lead, Manage, Deliver & Coordinate training of New Hire & Existing academic staff PAN India.Job Responsibility :Training & Development -1) Plan, develop & manage the onboarding, induction & training program for academic talent ensuring a seamless transition & learning for job readiness.2) Curate learning & engagement content for in-house LMS,...

Hiring for Senior Manager Training & Quality80% quality, 20% training; experience in internationalLocation: GurgaonExperience: 11+ yearsCTC : 28 lpa including 6% variablesProfile and Experience:11+ years of industry experience in Quality & Training domains in contact center customer service domain.Exposure to different improvement frameworks like six sigma,...

Main purpose of the role:As the Training & Education Manager at Straumann India, you will be central to enhancing the knowledge and expertise of our internal teams and new customers ie dentists on Straumann products. You will play a key role in planning & executing various Straumann-focused initiatives, in collaboration with the marketing  and sales team....

Main purpose of the role:As the Training & Education Manager at Straumann India, you will be central to enhancing the knowledge and expertise of our internal teams and new customers ie dentists on Straumann products. You will play a key role in planning & executing various Straumann-focused initiatives, in collaboration with the marketing and sales team....

We're Hiring Join Our Learning & Development TeamOpen Positions: Training ManagerKey Responsibilities:Conduct detailed Training Need Analysis across sales teams through field visits and discussions with business leaders.Design, create, and update e-learning modules, training materials, and product knowledge content.Plan and execute the annual training...

IndiGo Customer ServicePartner with Inflight and AOCS to develop new pedagogical tools for crew membersTraining of teams on new processes and SOP re-iterationsPartnering with the IFS and Catering team for new possibilities for fine-tuning service standardsDevelop and manage project plans for training programsDesign, review, and update training content...