CSR (Customer Service Representative)
1 week ago
Customer Relationship Manager – TopMentor
Join TopMentor as a Customer Relationship Manager, where you'll be the first point of contact for potential learners. You'll connect with leads, understand their learning goals, explain course details, and guide them toward the right program.
Responsibilities:
- Engage with potential learners via phone calls and messages.
- Understand learning needs and recommend suitable programs (Generative AI, Data Science, Data Analysis).
- Build trust and drive enrollments to achieve targets.
- Maintain accurate CRM records and follow up effectively.
- Collaborate with internal teams for smooth onboarding and learner satisfaction.
Requirements:
- Any graduate with strong communication and interpersonal skills.
- Passion for education and helping learners make informed decisions.
- Goal-oriented and motivated to achieve results.
Salary: ₹15,000–₹20,000 per month (in-hand) + Uncapped Incentives
Employment Type: Full-time, Permanent
Industry: Education & Training
Department: Customer Success & Operations
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹20,000.00 per month
Work Location: In person
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