Customer Service Associate

2 weeks ago

Allahabad, Uttar Pradesh, India PVR Cinemas Ltd Full time

Job Title: Service Associate (Walk-ins between- 10:30- 4PM)

Location: Prayagraj, Uttar Pradesh

Company: PVR Cinemas

Department: Operations / Customer Service

Reporting To: Duty Officer

Job Summary:

PVR Cinemas is looking for enthusiastic and customer-focused Service Associates to join our team in Prayagraj. The ideal candidate will be responsible for delivering excellent customer service, assisting patrons, and ensuring smooth cinema operations.

Key Responsibilities:

  • Greet and assist customers courteously.
  • Guide guests to their respective screens and seats.
  • Check tickets and ensure proper entry and seating.
  • Manage the crowd during entry, interval, and exit.
  • Maintain cleanliness in lobbies, screens, and restrooms.
  • Operate POS counters for food & beverage sales.
  • Coordinate with other departments for smooth operations.

Qualifications & Skills:

  • Minimum Qualification: 12th Pass (Higher Secondary)
  • Good communication skills in basic English is mandatory.
  • Pleasant personality with a customer-first approach.
  • Ability to work in shifts, including weekends and holidays.
  • Team player and quick learner.

Job Types: Full-time, Permanent, Fresher

Pay: ₹11, ₹12,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

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