Sr. Manager Business Excellence

2 weeks ago

Gurgaon, Haryana, India Sun Life Full time ₹ 15,00,000 - ₹ 25,00,000 per year

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role summary

The Senior Consultant on the Lean Design team works in collaboration with the business to identify opportunities and design processes to evolve the maturity of the business-operating model, maximize the return on digital/automation investments and improve the performance of the entire system.

Accountabilities

  • Using Design Thinking skills, you lead research sessions with our clients to understand their experiences, unmet needs, desires and their "moments of truth"   
  • Using systems thinking skills, you overlay these opportunities on our current operating model and use LEAN and hypothesis-based Six Sigma problem-solving techniques to uncover the root cause of inefficiencies and issues
  • Assist in developing a digital transformation target operating model which includes recommendations on automation, workflows, web applications, data science and employee training opportunities to improve the client experience
  • You conduct a series of design sessions or test proposed solutions though experiments so that only the best ideas reach development and deployment teams 
  • You partner with product owners, business and technology leaders to develop a series of minimal viable products (MVPs) to accelerate the pace of client improvements based on sound understanding of AGILE and change management principals
  • You continue to keep the previously defined target operating model and continue to influence partners through change roadmaps and improvement backlogs to delivers the objectives of an ultimate client experience
  • Help operations team with Capacity Insights for planning of FTEs and enable them derive capacity gains achieved through target re-baselining
  • Create a roadmap of Transformation and CI initiatives in co-ordination with Business Heads and alignment with Canadian Lean Design Director/s

Job Category:

Business Analysis - Process

Posting End Date:

30/10/2025

  • Sr. Manager Business Excellence

    1 week ago

    Gurgaon, Haryana, India Sun Life Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Sr Manager

    1 week ago

    Gurgaon, Haryana, India Antal International Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring | Sr. Manager – QSR | Leading Food Ingredients CompanyLocation: GurgaonExperience: 10+ yearsFunction: Sales, Key Account Management, Business DevelopmentAre you passionate about food innovation and driving growth in the Quick Service Restaurant (QSR) space? We're looking for a dynamicSr. Manager – QSRto lead key client relationships, develop...

  • Sr. Manager Sales

    14 hours ago

    Gurgaon, Haryana, India J ESTATES Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sr. Manager Sales located in Gurgaon. The Sr. Manager Sales will be responsible for managing day-to-day sales activities, developing and implementing sales strategies, and overseeing the sales team. Duties include building and maintaining customer...

  • Ppc

    4 days ago

    Gurgaon, Haryana, India SR Industries Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSR Industries, a subsidiary of Aftrade Nigeria, is a trading company specializing in plastic raw materials and masterbatches. Our focus is on providing high-quality materials to meet the diverse needs of our clients. Based in Gurugram, we are committed to excellence and innovation in the plastics industry.Role DescriptionThis is a...

  • Sr. Manager

    4 days ago

    Gurgaon, Haryana, India Siemens Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for Sr. Manager - Finance and Projects (Project Excellence and process digitalization)Youll make a difference byand discussions on risk and opportunities with project teams as well as managementCoordinating with PMO (project management organization) Assist and guide for process enhancements and improvementsDrive special projects for CFO of...

  • Manager/Sr. Manager

    5 days ago

    Gurgaon, Haryana, India Entra Solutions Pvt. Ltd. (A BSI Financial Services Company) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Name- Entra Solutions/BSI Financial ServicesDesignation/ Role-Manager/Sr. Manager- Mortgage OperationsLocation- GurgaonShift- 4 PM to 1AM (5 days working)Job Title/DesignationManager/Sr. Manager- Mortgage Operations -Foreclosure & Claims(US Residential Mortgage)Department:Mortgage Servicing / Default ManagementJob SummaryThe Mortgage Foreclosure &...

  • Sr PM, Ops Excellence, GSRC

    2 weeks ago

    Gurgaon, Haryana, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DESCRIPTIONOperations is at the heart of Amazon's customer experience and differentiation. Our ambition is to be the earth's most customer-centric business and set the industry standard for customer innovation and experience. The GSRC Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of...

  • Sr Placement Manager

    2 weeks ago

    Gurgaon, Haryana, India GMax Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The Sr. Manager/Manager - Placement is responsible for developing and implementing strategies obtain employment and experiential opportunities in business, industry, academia for students in all programs of the college. To counsel, prepare and enhance hiring potential of students, new graduates into the job market.Required:Master's degree in Business...

  • Sr. Business Analyst

    4 days ago

    Gurgaon, Haryana, India Nuvento Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for immediate joiner - Gurugram location (Work from office)Key Responsibilities:1) Identifying, defining, and documenting business requirements and test cases2) Driving the requirement workshops with key stakeholders3) Analyzing the practicability of and developing requirements for new LOS system4) Maintaining traceability between BRDs, FSDs...

  • Business Development Manager

    6 days ago

    Gurgaon, Haryana, India MyndCrest Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMyndCrest Solutions is India's first global integrated HR outsourcing company, designed to empower organizations with agile, scalable, and future-ready people solutions. We partner with businesses across diverse sectors—including Real Estate, FMCG, Manufacturing, Education, Electric Vehicles, and Hospitality—to drive operational...