JIRA Developer

2 weeks ago

Noida, Uttar Pradesh, India GEDU Services Full time

Position Overview
As a Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the GBS support needs.

Key Responsibilities

  • Configure and customise the JSM based on organizational needs.
  • Design, develop, and implement custom Jira solutions.
  • Configure Jira workflows, fields, screens, and permissions.
  • Administer user accounts, roles, and permissions within JSM.
  • Integrate Jira with other tools and systems.
  • Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management.
  • Oversee and manage the incident management process within JSM.
  • Implement and optimise service request workflows in JSM.
  • Implement and manage change management processes within JSM.
  • Ensure that changes are documented, tested, and implemented with minimal disruption.
  • Maintain an accurate inventory of IT assets using JSM's asset management features.
  • Track the lifecycle of hardware and software assets.
  • Generate and Analyse reports to evaluate the performance of the IT service desk.
  • Provide insights and recommendations for continuous improvement.
  • Ensure platform security, stability, and compliance.
  • Provide Jira training and support to end-users and assist with necessary documentation.
  • Sharing of good practice.

Required Skills And Qualifications

  • Proven experience as a Jira Service Management Developer.
  • Familiarity with ITIL (Information Technology Infrastructure Library) principles.
  • Proficiency in configuring and administering JSM.
  • Knowledge of ITSM best practices and industry standards.
  • Scripting and automation skills (e.g., JavaScript and PowerShell) are a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to collaborate with cross-functional teams and departments.
  • Ability to work independently as well as in a team environment.
  • Ability to communicate technical information to non-technical users.

Certifications

  • Essential: ITIL Foundation Certification, Atlassian Certified Professional
  • Desirable: Atlassian Certified Associate, Jira Certified Developer

Experience

  • 3+ years of experience with Jira Service Management or similar ITSM tools.

Educational Qualification(s)

  • Bachelor's degree in information technology, Computer Science, or related field.

  • JIRA Developer

    2 weeks ago

    Noida, Uttar Pradesh, India GEDU CAREERS Full time

    Position Overview:As a Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the GBS support needs.Key Responsibilities: Configure and customise the JSM based on organizational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user...

  • JIRA Administration

    2 weeks ago

    Noida, Uttar Pradesh, India GEDU CAREERS Full time

    ROLE PURPOSE:We are seeking a skilled JIRA System Administrator with a strong background in Service Management to join our IT team. The ideal candidate will be responsible for configuring, customizing, managing, and supporting our JIRA environment, including JIRA Service Management (JSM), to ensure optimal performance and alignment with GBS's Student and...

  • JIRA Service Management

    5 days ago

    Noida, Uttar Pradesh, India Sanganan IT Solutions Pvt Ltd. Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Job Location:WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOMEShort notice period or immediate joiners are preferred.Salary is not constraintExperience: 4-10 yearsCompany DescriptionSanganan IT Solutions Pvt Ltd. is dedicated to helping organizations leverage cutting-edge technologies to make work easier and more...

  • Developer

    2 weeks ago

    Noida, Uttar Pradesh, India Ahom Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Design, develop, test & maintain Moodle platforms using PHP, HTML/CSS, JavaScript & plugins.* Collaborate with cross-functional teams on project delivery via JIRA.*Immediate joiners only apply

  • Dot Net Developer

    3 days ago

    Noida, Uttar Pradesh, India Coforge Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities Responsible for writing code and developing unit test cases for new implementationsCreate QA test cases to ensure software quality and reliabilityManage build deployments using Jenkins pipelines and work with SQL for creating tables and writing queries.Write and maintain queries using NHibernate.Addressing customer-reported issues tracked...

  • Python Developer

    1 week ago

    Noida, Uttar Pradesh, India Aaxis Nano Technologies Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Summary: Python DeveloperLocation: Noida, Uttar Pradesh,Experience: 7+ years of experience in Python and Django developmentWe are seeking a talentedPython Developer/Lead with substantial experience in developing Django, REST APIs, working with AWS, Linux, Celery, Redis, and PostgreSQL (PSQL).The ideal candidate will also have experience leading a team of...

  • Fullstack Developer

    2 weeks ago

    Noida, Uttar Pradesh, India Xtended Space Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Key ResponsibilitiesDesign, develop, and maintain scalable backend services in Golang.Develop and integrate frontend components using modern frameworks (e.g., React, Angular, or Vue).Design and optimize relational/non-relational databases (MySQL, PostgreSQL, MongoDB, etc.). Write, test, and document RESTful APIs; ensure integration with frontend and...

  • Developer

    5 days ago

    Noida, Uttar Pradesh, India R Systems Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    R Systems is looking for an experienced Developer with strong expertise in MongoDB to join our dynamic development team. The ideal candidate will be responsible for designing, developing, and maintaining scalable backend applications and APIs.Key Responsibilities:Design and develop RESTful APIs and microservices using Work with MongoDB for database design,...

  • Full-stack Developer

    2 days ago

    Noida, Uttar Pradesh, India Dropty Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location: NoidaEmployment Type: Full-timeAbout the RoleWe are looking for a passionate Full Stack Developer with 2–3 years of professional experience to join our team. The ideal candidate should be comfortable working across backend, frontend, database, and cloud technologies, with hands-on experience in building and deploying scalable microservices-based...

  • Moodle Developer

    1 week ago

    Noida, Uttar Pradesh, India GEDU CAREERS Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Responsible for development of the Institution's virtual learning environment (VLE) solutions, themes and contribute to the development of other systems for education and research. Development of plugins for the virtual learning environment in line with agreed coding and development standards. We prefer using available Moodle APIs to...