Telecaller
5 days ago
Shiksha Class is a leading educational platform helping aspirants prepare for competitive exams such as UGC NET, TNSET, PGTRB, College TRB, and TNTET. We are looking for an energetic and persuasive Telecaller / Counselor to join our admissions team and help students achieve their academic goals.
Job Role & Responsibilities:
- Make Inbound & outbound calls to students and explain our courses, fee structure, and admission process.
- Handle inbound queries and provide accurate course information.
- Convert potential leads into admissions through effective follow-up.
- Maintain daily call records and update lead status in CRM or Excel.
- Build and maintain positive relationships with students and parents.
- Coordinate with faculty and admin team regarding new batches and course details.
- Achieve daily and monthly call / conversion targets.
Required Skills & Qualifications:
- Education: Minimum Graduate in any discipline.
- Languages: Proficiency in Tamil and English (spoken & written).
- Experience:
- Fresher or 6 months+ experience in Telecalling / Counseling / Sales preferred.
- Skills:
- Good communication and convincing skills.
- Basic computer knowledge (MS Excel, WhatsApp, CRM tools).
- Ability to handle targets and maintain call discipline.
- Positive attitude, patience, and confidence in handling queries
Job Type: Full-time
Pay: ₹9, ₹12,000.00 per month
Work Location: In person
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