
Salesforce Field Service Consultant
4 days ago
Key Responsibilities :
- Implement robust Salesforce security models, including role hierarchy, sharing rules, profiles, and permission sets.
- Write clean, efficient, and scalable Apex classes, triggers, asynchronous Apex (batch, queueable, schedulable), and test classes.
- Develop and optimize SOQL/SOSL queries for high-performance data retrieval.
- Configure and customize FSL features including work order management, service territories, scheduling policies, service resources, and mobile app configurations.
- Build declarative automation using Flows and Process Builder, with a preference for Flow-first
design.
- Develop and consume REST-based web services for seamless integration with external
systems, including ERP solutions.
- Collaborate with architects, business analysts, and functional teams to translate business
requirements into technical designs.
- Provide technical leadership for junior developers, reviewing code, and ensuring adherence to Salesforce best practices.
- Troubleshoot performance issues, debug Apex code, and resolve deployment challenges in different environments.
- Stay updated with Salesforce release cycles and apply relevant new features to enhance FSL and Service Cloud capabilities.
Required Skills & Experience :
- Minimum 10 years of Salesforce development experience, with at least 3 years focused onField Service Lightning (FSL).
- Strong expertise in Salesforce Service Cloud and FSL data model, configuration, and customization.
- Hands-on experience with Apex, SOQL/SOSL, asynchronous Apex, and Salesforce Flows.
- Proficiency in Salesforce Security Model and governance best practices.
- Proven experience integrating Salesforce with third-party applications, preferably ERP
systems.
- Strong understanding of Salesforce deployment tools (Change Sets, ANT, SFDX, Gearset, or
Copado).
- Solid experience with REST/SOAP API development and integration patterns.
- Knowledge of Salesforce Lightning Web Components (LWC) is an added advantage.
- Salesforce Developer or FSL certification(s) preferred
-
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