Sales Operations Analyst

20 hours ago


Guindy Chennai Tamil Nadu, India Gigamon Full time

Description


Gigamon, recently certified as a Great Place to Work, helps the world's leading organizations run fast, stay secure and innovate. We provide the industry's first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with over 4,000 organizations, including over 80 percent of the Fortune 100 and hundreds of governments and educational organizations worldwide.    We're looking for a Sales Operations Analyst to be a trusted partner to our Sales and GTM teams. You'll leverage Salesforce and sales tool expertise to streamline processes, improve forecasting, and drive rep productivity. This role blends hands-on systems work with strategic problem-solving to support growth at scale.
What You'll Do 

  • Serve as Salesforce subject matter expert; maintain data integrity across GTM systems. Support quoting, amendments, and transactional processes in Salesforce, ensuring accuracy and policy alignment.
  • Partner with GTM teams to build and manage Salesforce processes, including updates and configurations. Identify operational bottlenecks and support implementing scalable solutions.
  • Manage project boards, support task prioritization, and track initiative progress.
  • Document business requirements, workflows, best practices, and training materials. Support testing, validation, and rollout of system and process changes.
  • Lead onboarding and training for new hires on tools and processes.
What You've Done 
  • 5+ years in Sales Operations or related GTM operations role.
  • Maintained clear documentation, reporting and process tracking to keep stakeholders aligned.
  • Delivered process improvements and insights that enhanced sales efficiency, forecast accuracy, and rep productivity.
Who You Are 
  • Salesforce power user; admin certification preferred. Familiarity with Clari, CPQ, and sales tools a plus.
  • Analytical, detail-oriented, and highly organized with strong problem-solving skills.
  • Curious, proactive, and eager to understand the "why" behind processes and data. Open to feedback, and adaptable in a high-growth, fast-changing environment


As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, and/or local law. For more information, please refer to Know Your Rights: Workplace Discrimination is Illegal.

We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).



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